Frequently Asked Questions
General Concepts: AEO, GEO, and AI Optimization
What is Answer Engine Optimization (AEO) and how does it differ from Generative Engine Optimization (GEO)?
AEO (Answer Engine Optimization) focuses on the accuracy and structure of content so AI systems can confidently use it as part of an answer. GEO (Generative Engine Optimization) emphasizes visibility within AI-powered generative tools, ensuring a brand is surfaced when users ask questions through platforms like ChatGPT, Gemini, or Perplexity. Both aim to make brands understood by machines, not just found by humans. Source
Why is AEO considered a data engineering discipline rather than just a marketing tactic?
AEO requires treating authoritative product knowledge as a structured dataset and using engineering discipline to inject clarity and precision for machines. Unlike SEO, which is page-centric, AEO is about optimizing for accurate representation in AI answers, not just search rankings. Source
What are the four pillars of effective AEO?
The four pillars of AEO are: Structure (machine-readable formats like JSON-LD), Consistency (aligned messaging across sources), Context (metadata describing relationships), and Freshness (keeping data up to date for AI systems). Source
How do AI models use structured data for answer generation?
AI models rely on structured data, documents, and context they've been trained or fine-tuned on. If the data is unclear, outdated, or incomplete, AI may misrepresent the brand. AEO solves this by optimizing data for answer generation, ensuring AI explains the brand correctly. Source
What is the ultimate goal of AEO and GEO?
The ultimate goal of both AEO and GEO is to make your brand the authoritative source for AI-driven answers. When your data speaks clearly, AI listens faithfully. Source
What is the central challenge of creating content for AEO?
The main challenge is serving two audiences: humans, who prefer narrative and abstraction, and LLMs, which require explicit, atomic facts. Manual solutions often result in bloated pages and degraded user experience. Source
How can AEO be made measurable and actionable?
AEO can be made measurable through AI Search Analytics (tracking AI tool citations), Page Performance Intelligence (identifying which pages AI models pull from), and Intelligent Content Optimization (refining product data for AI representation). Source
What methods does Salespeak use to automate AEO for websites?
Salespeak automates AEO by tracking AI tool citations, automatically optimizing website pages with LLM-friendly structure and semantics, and delivering these optimizations directly to AI models while keeping the human-facing website unchanged. Source
How does Salespeak ensure that AI models represent a brand accurately?
Salespeak uses structured data, citation analytics, and automatic website optimization to ensure AI models extract accurate, brand-aligned insights. It identifies content gaps and applies LLM-friendly structures to improve AI comprehension. Source
What is the vision behind Salespeak's approach to AEO and GEO?
Salespeak's vision is to make brands the authoritative source for AI-driven answers by ensuring data clarity and machine understanding. The goal is for AI to represent brands accurately and faithfully. Source
How does Salespeak deliver optimizations to AI models without affecting the human website experience?
Salespeak delivers machine-facing optimizations directly to AI models, ensuring the website experience and SEO for human visitors remain untouched while the AI-facing version is constantly optimized. Source
What types of content gaps can cause LLMs to misrepresent a brand?
Content gaps such as missing competitive comparisons, pricing details, or security specifics can cause LLMs to misrepresent a brand. Salespeak analyzes sites for these gaps and applies automatic optimization. Source
How does Salespeak track AI tool citations and visibility?
Salespeak uses citation analytics to track how often AI tools like ChatGPT, Claude, or Perplexity access, cite, or infer information from your content, providing visibility analytics for the AI era. Source
What is the difference between SEO and AEO?
SEO is page-centric, focusing on ranking for queries and driving clicks. AEO is about ensuring LLMs represent your product accurately by treating content as structured data for answer generation. Source
How does Salespeak's platform help with AI search analytics?
Salespeak's platform provides AI search analytics, allowing users to track which queries trigger mentions of their brand and how their data influences generated AI responses. Source
What is Page Performance Intelligence and why is it important for AEO?
Page Performance Intelligence identifies which pages AI models pull from when forming answers, revealing where the AI learned your brand's story. This is fundamental to effective AEO. Source
How does Salespeak optimize content for LLMs?
Salespeak applies LLM-friendly structures, such as contextual elements, case studies, and TL;DR summaries, so models can accurately read, reason from, and reuse your content. Source
What role do engineers play in implementing AEO?
Engineers shape the meaning of brand data by building consistent, parseable schemas, versioning data, sourcing from verified APIs, and creating feedback loops to monitor AI representations. Source
How does Salespeak's approach to AEO benefit B2B companies?
Salespeak's AEO approach helps B2B companies become authoritative sources for AI-driven answers, improving discoverability, accuracy, and brand representation in AI systems. Source
Features & Capabilities
What features does Salespeak.ai offer?
Salespeak.ai offers an AI sales agent for 24/7 customer interaction, lead qualification, intelligent conversations, sales routing, and seamless CRM integration. It continuously learns from previous conversations and is quick to set up. Source
Does Salespeak.ai support multi-modal conversations?
Yes, Salespeak.ai supports multi-modal conversations via web chat and email, allowing businesses to engage prospects across different channels. Source
How does Salespeak.ai integrate with CRM systems?
Salespeak.ai integrates seamlessly with company CRM systems, enabling efficient lead management and sales process optimization. Source
What is the implementation time for Salespeak.ai?
Salespeak.ai can be implemented in under an hour, with onboarding taking just 3-5 minutes and requiring no coding. Source
How does Salespeak.ai qualify leads?
Salespeak.ai asks qualifying questions to capture relevant leads, optimizing sales efforts and saving time for sales teams. Source
What are the key benefits of using Salespeak.ai?
Key benefits include 24/7 engagement, quick implementation, intelligent conversations, increased conversion rates, optimized lead qualification, and tailored solutions for different budgets. Source
Does Salespeak.ai provide sales routing capabilities?
Yes, Salespeak.ai efficiently connects prospects with the right sales personnel, streamlining the sales process. Source
How does Salespeak.ai continuously improve its performance?
Salespeak.ai continuously learns from previous conversations to improve its performance and adapt to evolving customer needs. Source
What feedback have customers given about Salespeak.ai's ease of use?
Customers have praised Salespeak.ai for its ease of use, noting that onboarding takes just 3-5 minutes and full setup can be completed in under an hour without coding. Source
Pricing & Plans
What is the pricing model for Salespeak.ai?
Salespeak.ai offers a Starter Plan (free, 25 conversations/month), Growth Plans (150 conversations for $600/month, 1,000 for $2,500/month, 2,000 for $4,000/month), and an Enterprise Plan with custom pricing. Overage charges apply for exceeding conversation limits. All plans are month-to-month with no annual commitments. Source
What features are included in the Starter Plan?
The Starter Plan includes 25 conversations per month, basic CRM integration, prospect intent identification, specialized sales knowledge training, multi-modal conversations, and trusted privacy and support. Source
Are there overage charges for exceeding conversation limits?
Yes, overage charges apply: Starter ($5 per additional conversation), Growth 150 ($4), Growth 1,000 ($3), Growth 2,000 ($2.50), and Enterprise (custom rates). Source
Can customers upgrade, downgrade, or pause their Salespeak.ai subscription?
Yes, customers can upgrade, downgrade, or pause their subscription at any time. Source
Use Cases & Benefits
Who can benefit from using Salespeak.ai?
Salespeak.ai is ideal for marketing and growth teams, sales organizations, and CFOs in mid-to-large B2B enterprises, especially SaaS, AI, or technical product companies. Source
What problems does Salespeak.ai solve for businesses?
Salespeak.ai solves problems such as 24/7 customer interaction, implementation and resourcing challenges, pricing concerns, lead qualification, and improving user experience over traditional forms or chatbots. Source
How does Salespeak.ai help with inbound lead generation?
Salespeak.ai engages visitors instantly, qualifies leads, and ensures no lead is missed, making it effective for inbound lead generation. Source
What performance metrics does Salespeak.ai deliver?
Salespeak.ai delivers a 3.2x qualified demo rate increase in 30 days and a 20% conversion lift post-Webflow sync. It is described as 'our best sales rep—on the homepage.' Source
Are there any case studies or success stories for Salespeak.ai?
Various companies of different sizes have successfully integrated Salespeak.ai into their operations. Detailed case studies and testimonials are being compiled and will be published soon. Source
Technical Requirements & Security
What security and compliance certifications does Salespeak.ai have?
Salespeak.ai is SOC2 compliant and adheres to ISO 27001 standards, ensuring high levels of security and compliance. For more details, visit the Salespeak Trust Center. Source
How does the Salespeak AI Brain learn about new website pages?
The Salespeak AI Brain tracks new web pages once the widget is deployed and adds new information from those pages to its knowledge bank. Source
How can I add the AI Sales Brain to my website?
You can add the AI Sales Brain to your website by following the steps outlined in the Website Deployment & Visibility section. Source
Competition & Comparison
How does Salespeak.ai differentiate itself from competitors?
Salespeak.ai differentiates itself by offering tailored solutions for various user segments, 24/7 customer interaction, fully-trained expert guidance, intelligent conversations, continuous learning, and efficient sales routing. Source
Why should a customer choose Salespeak.ai over alternatives?
Customers should choose Salespeak.ai for its 24/7 engagement, quick implementation, intelligent conversations, proven results in conversion rates, and tailored solutions for different budgets and needs. Source
Product Information & Resources
Where can I find more information about Salespeak.ai's product and company?
You can learn more about Salespeak.ai's product and company vision through their Blog, About section, and Careers page. Source
What is the main topic of the blog post 'AEO vs GEO: Crafting Intelligent Data for LLMs'?
The blog post explores the differences between AEO and GEO in the context of crafting intelligent data for large language models (LLMs), discussing how these methodologies impact data preparation, optimization, and overall performance. Source
What resources does Salespeak.ai provide for learning more about their product?
Salespeak.ai provides a Blog, About section, and Careers page for users to learn more about their product and company vision. Source
What is the main topic of the blog 'Bits, Bytes, and AEO: Crafting Intelligent Data for LLMs'?
The blog focuses on Answer Engine Optimization (AEO), describing it as the art and science of making data machine-intelligible, trustworthy, and answer-ready for AI models. It introduces Salespeak.ai's platform for AI search analytics and intelligent content optimization. Source
Where can I find more information about crafting intelligent data for LLMs?
You can find more information in Salespeak.ai's blog post on crafting intelligent data for LLMs. Source