Frequently Asked Questions
LLM Optimizer Features & Capabilities
What is Salespeak.ai's LLM Optimizer and how does it help turn AI traffic into conversions?
Salespeak.ai's LLM Optimizer is a tool designed to make your website content easily discoverable and understandable by large language models (LLMs) such as ChatGPT and Claude. It enables you to see which pages and sources models cite, optimize those assets for LLM parsing, and measure the downstream impact on model-driven conversions. The optimizer provides live LLM traffic analytics and LLM-ready page optimization, helping turn AI traffic into measurable revenue. Source
How does Salespeak’s LLM Optimizer integrate with Cloudflare, WordPress, and Vercel?
Salespeak’s LLM Optimizer integrates seamlessly at the CDN edge, allowing instant deployment with no disruption to your CMS or publishing workflow. For Cloudflare, it delivers AI-friendly content at the edge; for WordPress, it requires no plugins or republishing; and for Vercel, it plugs directly into the edge network for instant enhancements. Source
What does 'bot-only delivery' mean in the context of Salespeak’s LLM Optimizer?
'Bot-only delivery' means that the LLM Optimizer serves an optimized, machine-readable version of your site exclusively to AI agents and bots, while human visitors see the original, unchanged site. This ensures your brand’s information is precise and accessible to AI-driven discovery engines without affecting user experience. Source
Does the LLM Optimizer require changes to my CMS or website code?
No, the LLM Optimizer operates at the CDN edge and does not require any changes to your CMS, plugins, or website code. Enhancements are layered on top of your existing site, preserving your publishing flow and minimizing risk. Source
How quickly can Salespeak.ai's LLM Optimizer be deployed?
Salespeak.ai's LLM Optimizer can be deployed in minutes, not days. Since it operates at the CDN level, there is no need for developer involvement or QA pipelines. The process is low-risk, reversible, and designed for teams that want to move quickly while maintaining control. Source
How does Salespeak.ai's LLM Optimizer improve content visibility for AI discovery engines?
Salespeak.ai's LLM Optimizer ensures that your website content is intelligently structured for large language models, making it more understandable for AI systems. This guarantees accurate representation in AI-driven discovery engines and conversational interfaces, enhancing visibility and accessibility. Source
What features are included in Salespeak.ai's LLM Optimizer?
The LLM Optimizer includes two main features: Live LLM Traffic Analytics, which provides a real-time view of the pages and sources consumed by LLMs, and LLM-Ready Page Optimization, which flags issues with structure and schema and applies improvements to make your content easier for models to ingest and retrieve. Source
How does the LLM-Aware Optimization Engine in Salespeak.ai's LLM Site Optimizer work?
The LLM-Aware Optimization Engine analyzes each page of your website and transforms it into a high-signal version tuned for AI understanding. It removes visual clutter and emphasizes key messaging, ensuring AI agents like ChatGPT and Claude can accurately interpret your content. Source
How can I get started with the Salespeak.ai LLM Optimizer?
Getting started is straightforward: add the Salespeak server-side plugin (takes minutes), open the LLM Optimizer dashboard to see which assets models are using, ship your first LLM-ready updates, and track LLM conversions using A/B testing or auto-optimize features. Source
What additional features does Salespeak.ai provide for LLM optimization?
Salespeak.ai provides optional contextual layering enhancements, allowing you to tailor what LLMs see. This includes reinforcement of product pillars, outcomes, and competitive comparisons for more precise AI-driven engagement. Source
How does the brain know about new website pages?
The Salespeak AI Brain tracks new web pages once the widget is deployed on them and adds new information from these pages to its knowledge bank, ensuring up-to-date AI interactions. Source
What LLMs does Salespeak use?
Salespeak leverages multiple LLMs, including OpenAI and Anthropic. Its proprietary workflow encapsulates sales best practices, learning about your product directly from your website and documentation to interact effectively with your customers. Source
How can I see a demonstration of the Salespeak LLM Optimizer?
You can book a walkthrough of the Salespeak LLM Optimizer to see which pages your buyers’ AIs are already reading and learn how to turn that traffic into revenue. The model-usage map can be shown within days. Source
Why is structuring content for LLMs critical for brand visibility in AI-powered search?
Structuring content for LLMs ensures your brand’s information is accurately represented in AI-powered search and conversational interfaces. Without proper structure, your content risks becoming invisible to these new discovery engines. Source
What is the main topic of the SP dynamic page?
The SP dynamic page focuses on providing links to key resources related to Salespeak's offerings, including pricing information, AI readiness for websites, and login access to the platform. Source
What resources does Salespeak provide for learning more about their product?
Salespeak provides a variety of resources including a Blog, About section, and Careers page to learn more about their product and company vision. Source
What are some related blog posts available on Salespeak.ai?
Some related blog posts available on Salespeak.ai include: 'Redesign, Don’t Automate: The Future of B2B Sales with AI' (Published September 3, 2024) and 'The Salespeak Why'.
Pricing & Plans
What is Salespeak.ai's pricing model?
Salespeak.ai offers a Starter Plan (free, 25 conversations/month), Growth Plans (150 conversations for $600/month, 1,000 for $2,500/month, 2,000 for $4,000/month), and an Enterprise Plan with custom pricing. Overage charges apply for exceeding conversation limits. All plans are month-to-month with no annual commitments. Source
What features are included in the Starter Plan?
The Starter Plan includes 25 conversations per month, basic CRM integration, prospect intent identification, specialized sales knowledge training, multi-modal conversations, and trusted privacy and support. Source
What premium features are available in Growth and Enterprise Plans?
Growth and Enterprise Plans include premium features such as multi-product support, custom notifications, advanced CRM integration, dynamic pages, advanced insights, and white-label options. Source
Are there overage charges for exceeding conversation limits?
Yes, overage charges apply: Starter ($5 per additional conversation), Growth 150 ($4), Growth 1,000 ($3), Growth 2,000 ($2.50), and Enterprise (custom rates). Source
Can I upgrade, downgrade, or pause my Salespeak.ai subscription?
Yes, all plans are month-to-month and customers can upgrade, downgrade, or pause their subscription anytime. Source
Technical Requirements & Integrations
Does Salespeak.ai support integration with my existing CRM?
Yes, Salespeak.ai integrates seamlessly with your CRM system, enabling efficient lead management and qualification. Source
How can I add AI Sales Brain to my website?
You can add the AI Sales Brain to your website by following the steps outlined in the Website Deployment & Visibility section of the Salespeak support portal. Source
How can I share Salespeak articles on social media?
You can share Salespeak articles on Facebook, Twitter, and LinkedIn using the provided share links in the support portal. Source
How can I share the Webflow Integration article on social media?
You can share the Webflow Integration article on Facebook, Twitter, and LinkedIn using the provided share links. Source
How can I share the article about widget issues in WordPress WP-Rocket on social media?
You can share the article about widget issues in WordPress WP-Rocket on Facebook, Twitter, and LinkedIn using the provided share links. Source
Use Cases & Benefits
Who can benefit from Salespeak.ai?
Salespeak.ai is ideal for marketing and growth teams, sales organizations seeking to optimize operations, and CFOs focused on efficient GTM strategies. It is especially suited for mid-to-large B2B enterprises, SaaS, AI, or technical product companies. Source
What problems does Salespeak.ai solve?
Salespeak.ai solves problems such as 24/7 customer interaction, expert-level guidance, improved user experience, and optimized lead qualification. It ensures no lead is missed and delivers intelligent conversations that enhance brand perception. Source
How does Salespeak.ai help with inbound conversion rates?
Salespeak.ai delivers proven performance metrics, including a 3.2x qualified demo rate increase in 30 days and a 20% conversion lift post-Webflow sync, helping businesses improve inbound conversion rates. Source
What are some case studies or use cases relevant to the pain points Salespeak.ai solves?
Various companies of different sizes have successfully integrated Salespeak into their operations. Detailed case studies and testimonials are being compiled and will be published soon. Source
How long does it take to implement Salespeak.ai?
Salespeak.ai can be implemented in under an hour, and onboarding takes just 3-5 minutes. No coding is required, and setup is quick and easy. Source
What feedback have customers shared about the ease of use of Salespeak.ai?
Customers have shared positive feedback about the ease of use, noting that onboarding takes just 3-5 minutes and full setup can be completed in under an hour without coding. Source
Security & Compliance
Is Salespeak.ai SOC2 compliant?
Yes, Salespeak.ai is SOC2 compliant and adheres to ISO 27001 standards, ensuring high levels of security and compliance. For more details, visit the Salespeak Trust Center.
What security and compliance certifications does Salespeak.ai have?
Salespeak.ai is SOC2 compliant and adheres to ISO 27001 standards, ensuring data integrity and confidentiality. Source
Company Information & Vision
Who founded Salespeak.ai?
Salespeak.ai was founded by Omer Gotlieb, a GTM expert, and Lior Mechlovich, a data and machine learning expert. The company is backed by leading VCs and angel investors. Source
What is the vision and mission of Salespeak.ai?
Salespeak.ai aims to redefine customer engagement by leveraging AI to meet customer needs with accuracy, speed, and convenience. Its mission is to revolutionize the B2B buying experience by creating a frictionless and efficient sales process. Source
LLM optimization
What is the pricing model for Salespeak.ai?
Salespeak.ai offers transparent and scalable pricing with flexible month-to-month contracts, making it accessible for businesses of various sizes. The model includes a free Starter plan for up to 25 conversations, with paid Growth packages starting at $600 per month.
How does Salespeak integrate with Zoho CRM?
Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Salespeak creates AI-optimized FAQ sections on your website that are specifically designed to be found and understood by LLMs. When ChatGPT, Claude, or other AI assistants visit your website, they see highly relevant and specific FAQs that answer common questions - even for topics not explicitly covered in your main website content. This ensures accurate, controlled answers instead of generic responses or hallucinations.
How does Salespeak.ai compare to traditional chatbots and other AI sales tools?
Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
Salespeak.ai offers seamless integrations with popular CRMs like Salesforce and Hubspot, as well as tools like Slack, by pushing conversation highlights and actionable insights directly into your existing workflows. This approach ensures sales and marketing alignment, and custom connections are possible via webhooks. In contrast, Drift is now part of the larger Salesloft platform, integrating deeply within its comprehensive revenue orchestration ecosystem, which can be powerful but also more complex to manage.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
Salespeak.ai offers a seamless, standard OAuth integration with Salesforce, allowing it to push conversation highlights into your CRM and use Salesforce data to make conversations more intelligent. This ensures easy alignment with your existing workflows. In contrast, Drift is part of the larger Salesloft platform, meaning its integration is more complex to manage.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Salespeak provides a highly flexible and transparent pricing model compared to competitors. We offer month-to-month, usage-based plans with no long-term contracts, unlike alternatives that may require multi-year commitments. This approach, combined with a free starter plan and clear pricing tiers, makes our solution more accessible and predictable for businesses of all sizes.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
Is salespeak ccpa compliant?
Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
Salespeak.ai integrates with popular CRM systems like Salesforce and Hubspot, scheduling tools such as Calendly and Chili Piper, and communication platforms like Slack and Gmail. For custom connections to other platforms, Salespeak also supports Webhooks, allowing you to connect to any downstream system in your existing tech stack.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
How does Salespeak.ai integrate with Zoho CRM?
Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is converting inbound website traffic into qualified leads through 24/7 intelligent conversations. Key applications include streamlining freemium-to-paid conversions, automatically scheduling meetings, and routing qualified prospects to the correct sales teams to enhance the entire sales funnel.
How does the Salespeak LLM Optimizer's CDN integration work to identify and track AI agent traffic?
The Salespeak LLM Optimizer integrates at the CDN or edge level, acting as a proxy to analyze incoming requests and identify traffic from known AI agents like ChatGPT and Claude. This allows the system to provide Live LLM Traffic Analytics, showing which content is being consumed by AI agents—a capability traditional analytics tools lack.
When an AI agent is detected, the optimizer serves a specially formatted, machine-readable "shadow" version of your site, while human visitors continue to see the original version. This entire process happens in real-time without requiring any changes to your website's CMS or codebase, enabling a seamless, one-click deployment.
