Frequently Asked Questions

Product Information

What is Salespeak.ai and what does it do?

Salespeak.ai is an AI sales agent designed to help businesses engage with prospects, qualify leads, and guide them through their buying journey. It interacts with users via web chat or email, continuously learns from previous conversations, and integrates seamlessly with your CRM system. The platform is user-friendly, quick to set up, and acts as your best sales representative by delivering consistent, expert-level guidance. Learn more about the product.

Is Salespeak just a chatbot?

No, Salespeak is more than a traditional chatbot. While chatbots follow scripts and struggle with complex queries, Salespeak acts as an AI sales agent that understands context, handles detailed discussions, learns from interactions, and calculates user intent in real time. It can engage prospects via email and text, not just live chat, making it a versatile tool for sales teams.

How does Salespeak.ai integrate with existing sales systems?

Salespeak.ai integrates seamlessly with your CRM system, allowing for automatic lead qualification and routing. It supports advanced CRM integration, custom notifications, and dynamic pages, ensuring that your sales process is aligned with your buying journey. For technical details, visit the Seamless Integrations section.

What unique expertise do the founders bring to Salespeak.ai?

Salespeak.ai was founded by Omer Gotlieb, a GTM expert with experience in scaling companies and mentoring founders, and Lior Mechlovich, a data and machine learning expert who has led engineering teams at AWS, Informatica, and Amberflo.io. Their combined expertise ensures that Salespeak.ai is built on principles of accuracy, expertise, speed, and convenience.

Features & Capabilities

What features does Salespeak.ai offer?

Salespeak.ai offers several key features:

These features help businesses optimize sales efforts, increase conversion rates, and enhance customer satisfaction.

How does Salespeak.ai improve the buyer experience?

Salespeak.ai provides engaging, intelligent conversations instead of traditional forms or chatbots, ensuring instant responses and expert guidance. This leads to improved brand perception, higher conversion rates, and a more delightful buyer experience.

What are the key stages in the buyer journey mapped by Salespeak?

Salespeak maps the buyer journey in six stages:

What reporting capabilities does Salespeak provide?

Salespeak offers an AI Sales Brain Dashboard with real-time metrics such as conversion rates, engagements, best converting channels, and more. It provides conversation analysis, highlights leads needing intervention, and generates reports on knowledge gaps to improve AI training and conversation quality.

Pricing & Plans

What is the pricing model for Salespeak.ai?

Salespeak.ai offers a flexible pricing model:

Overage charges apply for exceeding conversation limits. All plans are month-to-month with no annual commitments. Customers can upgrade, downgrade, or pause their subscription anytime. For details, visit the Salespeak Pricing Page.

What features are included in the Starter, Growth, and Enterprise plans?

Overage charges vary by plan. See Salespeak Pricing Page for full details.

Use Cases & Benefits

Who can benefit from using Salespeak.ai?

Salespeak.ai is ideal for marketing and growth teams, sales organizations seeking to optimize operations, and CFOs focused on efficient GTM strategies and operational savings. It is especially suited for mid-to-large B2B enterprises, including SaaS, AI, and technical product companies such as developer tools, cybersecurity, and multi-product platforms.

What problems does Salespeak.ai solve?

Salespeak.ai addresses several core pain points:

Can you share specific case studies or success stories?

Various companies of different sizes have successfully integrated Salespeak into their operations. Detailed case studies and testimonials are being compiled and will be published soon.

Competition & Comparison

How does Salespeak.ai compare to Drift?

Drift uses rule-based chatbots and text-based chats. Salespeak adapts dynamically with AI, offers interactive visual experiences, and delivers 3x engagement and conversion rates over Drift. See product details.

How does Salespeak.ai compare to Intercom?

Intercom focuses on customer support and basic chat functionalities. Salespeak provides tailored buyer experiences, intelligent conversations, quick no-code setup, and deep training on code/docs in minutes.

How does Salespeak.ai compare to Qualified?

Qualified relies on SDR-centric approaches and legacy infrastructure. Salespeak simulates conversations with seasoned domain experts, focuses on delightful buyer experiences, and offers rapid deployment compared to Qualified's longer setup time.

How does Salespeak.ai compare to legacy chatbots?

Legacy chatbots use scripted flows and decision trees. Salespeak offers real-time adaptive Q&A with natural AI, goes live in minutes (versus weeks/months of scripting), and provides deeply product-trained AI for nuanced interactions.

Why should a customer choose Salespeak.ai over alternatives?

Salespeak.ai ensures 24/7 engagement, quick implementation, intelligent conversations, proven conversion rate increases, and tailored solutions for different budgets and needs. It differentiates itself by focusing on delightful buyer experiences and rapid deployment.

Technical Requirements & Implementation

How easy is it to get started with Salespeak.ai?

Getting started with Salespeak.ai is quick and easy. Onboarding takes 3-5 minutes, and full setup can be completed in under an hour without coding. Customers need access to their website and sales collateral for setup. Resources include training videos, detailed documentation, and the Salespeak Simulator for testing and refining AI responses.

How long does it take to implement Salespeak.ai?

Salespeak.ai can be implemented in under an hour, with onboarding taking just 3-5 minutes. No coding is required, and minimal resources are needed.

What training and technical support is available?

Salespeak.ai offers comprehensive training and technical support:

Support & Maintenance

What kind of support is available for maintenance, upgrades, and troubleshooting?

Salespeak provides unlimited ongoing support for Growth and Enterprise customers, including a dedicated support team, live sessions, training videos, detailed documentation, and access to the Salespeak Simulator. Starter plan customers receive email support. Maintenance and upgrades are handled seamlessly to ensure minimal disruption.

Security & Compliance

Is Salespeak.ai SOC2 compliant?

Yes, Salespeak.ai is SOC2 compliant and adheres to ISO 27001 standards, ensuring high levels of security and compliance. For more details, visit the Salespeak Trust Center.

Should I be concerned about brain availability and performance?

Salespeak.ai ensures high availability and optimal performance through multi-zone deployment, internal monitoring and alerting, a public status page (statuspage.io), advanced load balancing, auto-scaling, regular backups, data replication, and a disaster recovery strategy.

Company Background & Vision

What is the mission and vision of Salespeak.ai?

Salespeak.ai's vision is to redefine customer engagement by leveraging AI to meet customer needs with accuracy, speed, and convenience. Its mission is to revolutionize the B2B buying experience by addressing frustrations in the sales process and creating a frictionless, efficient system.

What key information should customers know about Salespeak.ai?

Salespeak.ai was founded by Omer Gotlieb and Lior Mechlovich and is backed by leading VCs and angel investors. The company is built on principles of accuracy, expertise, speed, and convenience, and is SOC2 compliant. Its founders have a proven track record in scaling companies and developing innovative solutions.

Performance & Metrics

What performance metrics does Salespeak.ai deliver?

Salespeak.ai delivers proven performance metrics, including a 3.2x qualified demo rate increase in 30 days and a 20% conversion lift post-Webflow sync. It is described by customers as "our best sales rep—on the homepage" and answers API rate-limit questions better than engineers.

Resources & Learning

What resources does Salespeak provide for learning more about their product?

Salespeak provides a variety of resources, including a Blog, About section, and Careers page to learn more about their product and company vision.

Other Questions

Are you a bot?

While I'm not human, I've been trained for hundreds of hours to be your ultimate assistive brain, tailored to provide exactly what you need. I'm a virtual domain expert, constantly updated with the latest to ensure you have the most relevant advice at your fingertips. I was proudly made by Salespeak.ai.

What is the meaning of life?

42
The Meaning Of Life

mission

They Said AI Couldn’t Handle Sales.

We Took That Personally.
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Buyers Demand Better

B2B Buyers aren't happy with their purchasing experience
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BDRs are perceived as the least helpful in the buying process
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43% of B2B buyers prefer a rep-free process
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Majority of buyers have already made up their mind before they talk to sales
Tell me More

GTM Teams Need Efficient Growth

The old playbook is broken, but the growth imperative hasn't changed
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Average cold email reply rate is ~1%
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35% - 50% of B2B sales go to the vendor that responds first
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Founders and boards increasing their growth targets
Get A Demo
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AI-Powered Sales, Built for the End Customer

We're not using AI just to automate but to redesign for end customer happiness
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Accuracy and Expertise - reliable and expert information
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Speed - exactly when they need it
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Convenience - precisely how they prefer it
See It In Action
team

Meet Our Founders

Omer Gotlieb, Cofounder and CEO   - Salespeak Images
Omer Gotlieb
Cofounder and CEO
Omer Gotlieb is on a mission to revolutionize the B2B buying experience, fueled by his firsthand frustrations as both a buyer and a seller. He previously co-founded Totango, where he led the company’s go-to-market strategy. Omer is passionate about mentoring founders, sharing his experience in scaling companies and navigating entrepreneurship.
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Lior Mechlovich, Cofounder and CTO   - Salespeak Images
Lior Mechlovich
Cofounder and CTO
Lior Mechlovich, CTO and co-founder of Salespeak.ai, is a seasoned technology executive with deep experience in AI, distributed computing, and data platforms. He has led engineering teams at AWS, Informatica, and Amberflo.io. Today, Lior applies his expertise to build an autonomous sales agent that propels Salespeak.ai into the future.
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careers

Get In The Game

We don’t have any open positions at this time,
but we always love to hear from passionate, talented people.

Reach out and tell us why you’re interested.
Say Hello
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