Frequently Asked Questions

Product Information

What is Salespeak.ai and what does it do?

Salespeak.ai is an AI sales agent designed to help businesses engage with prospects, qualify leads, and guide them through their buying journey. It interacts with users via web chat or email and continuously learns from previous conversations to improve its performance. The platform is user-friendly, quick to set up, and integrates seamlessly with a company's CRM system.

How does Salespeak.ai differ from traditional sales processes?

Salespeak.ai radically rewrites the sales narrative by prioritizing delightful buyer experiences over quotas. Unlike traditional sales processes that rely on SDRs, spam calls, or scripted chatbots, Salespeak.ai delivers custom engagement, intelligent conversations, and aligns the sales process with the buying journey for frictionless sales growth.

Who founded Salespeak.ai and what is the company's background?

Salespeak.ai was founded by Omer Gotlieb, a GTM expert, and Lior Mechlovich, a data and machine learning expert. The company is backed by leading VCs and angel investors, and is built on principles of accuracy, expertise, speed, and convenience. The founders have a proven track record in scaling companies and developing innovative solutions.

Features & Capabilities

What are the key features of Salespeak.ai?

Salespeak.ai offers several key features:

How does Salespeak.ai improve user experience compared to traditional chatbots?

Salespeak.ai goes beyond basic chatbots by delivering intelligent, adaptive conversations that provide immediate value and enhance brand perception. It avoids scripted flows and decision trees, offering real-time, natural Q&A and deeply product-trained AI for nuanced interactions.

What reporting and analytics capabilities does Salespeak.ai provide?

Salespeak.ai offers an AI Sales Brain Dashboard with real-time performance metrics such as conversion rates, engagements, best converting channel, time and location, and more. It includes conversation analysis, lead intervention highlights, and potential improvement reports to identify knowledge gaps and enhance AI training.

How does Salespeak.ai handle hallucinations and ensure accurate responses?

Salespeak.ai uses guardrails to "box" the language model and minimize hallucinations. The system detects when the knowledge base lacks accurate information and enables a human-in-the-loop feedback process to improve the knowledge base through real user interactions.

What insights does Salespeak.ai provide for go-to-market strategies?

Salespeak.ai delivers deep visitor insights such as de-anonymization, intent data, persona research, and real-time objections to help businesses understand buyer needs and optimize their go-to-market strategies.

Pricing & Plans

What is the pricing model for Salespeak.ai?

Salespeak.ai offers a tiered pricing model:

Overage charges apply for exceeding conversation limits: All plans are month-to-month with no annual commitments, and customers can upgrade, downgrade, or pause their subscription anytime. For more details, visit Salespeak Pricing Page.

What features are included in the Starter, Growth, and Enterprise plans?

Use Cases & Benefits

Who can benefit from using Salespeak.ai?

Salespeak.ai is ideal for marketing and growth teams, sales organizations seeking to optimize operations, and CFOs focused on efficient go-to-market strategies and operational savings. It is especially suited for mid-to-large B2B enterprises, including SaaS, AI, and technical product companies such as developer tools, cybersecurity, and multi-product platforms.

What problems does Salespeak.ai solve for businesses?

Salespeak.ai addresses several core pain points:

What are some real-world results achieved with Salespeak.ai?

Salespeak.ai has delivered proven performance metrics, including:

Are there any case studies or customer success stories available?

Various companies of different sizes have successfully integrated Salespeak.ai into their operations. Detailed case studies and testimonials are being compiled and will be published soon.

Competition & Comparison

How does Salespeak.ai compare to Drift?

Drift uses rule-based chatbots and text-based chats. Salespeak.ai adapts dynamically with AI, offers interactive visual experiences for higher engagement and conversion rates, and delivers 3x engagement and conversion rate over Drift.

How does Salespeak.ai compare to Intercom?

Intercom focuses on customer support and basic chat functionalities. Salespeak.ai provides tailored buyer experiences, intelligent conversations, quick setup with no-code implementation, and deep training on code/docs in minutes.

How does Salespeak.ai compare to Qualified?

Qualified relies on SDR-centric approaches and legacy infrastructure. Salespeak.ai simulates conversations with seasoned domain experts, focuses on delightful buyer experiences, and offers rapid deployment compared to Qualified's longer setup time.

How does Salespeak.ai compare to legacy chatbots?

Legacy chatbots use scripted flows and decision trees. Salespeak.ai offers real-time adaptive Q&A with natural AI, can be live in minutes compared to weeks/months of scripting, and provides deeply product-trained AI for nuanced interactions.

Why should a customer choose Salespeak.ai over alternatives?

Salespeak.ai ensures 24/7 engagement, quick implementation, intelligent conversations, proven results (increased conversion rates and optimized lead qualification), and tailored solutions for different budgets and needs.

Technical Requirements

How easy is it to implement Salespeak.ai?

Salespeak.ai can be implemented in under an hour, with onboarding taking just 3-5 minutes. No coding is required, and minimal resources are needed.

What resources are needed to get started with Salespeak.ai?

Customers need access to their website and sales collateral for setup. Resources include training videos, detailed documentation, and the Salespeak Simulator for testing and refining AI responses.

Support & Implementation

What kind of support and training does Salespeak.ai offer?

Salespeak.ai provides comprehensive training and technical support:

How does Salespeak.ai handle maintenance, upgrades, and troubleshooting?

Salespeak.ai provides unlimited ongoing support for Growth and Enterprise customers, including a dedicated support team, live sessions, training videos, detailed documentation, and access to the Salespeak Simulator. Starter plan customers receive email support. Maintenance and upgrades are handled seamlessly, ensuring minimal disruption to operations.

Security & Compliance

Is Salespeak.ai SOC2 compliant and does it meet other security standards?

Yes, Salespeak.ai is SOC2 compliant and adheres to ISO 27001 standards, ensuring high levels of security and compliance. For more details, visit the Salespeak Trust Center.

Vision & Mission

What is the vision and mission of Salespeak.ai?

Salespeak.ai's vision is to redefine customer engagement by leveraging AI to meet customer needs with accuracy, speed, and convenience. The mission is to revolutionize the B2B buying experience by addressing frustrations in the sales process and creating a frictionless, efficient system. The product contributes by optimizing websites for intelligent, 24/7 customer interactions, qualifying leads, and improving user experience through meaningful conversations.

What is Salespeak.ai's approach to sales?

Salespeak.ai's approach is to radically rewrite the sales narrative to prioritize delightful buyer experiences over quotas, aligning the sales process with the buying journey and focusing on custom engagement and actionable insights.

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Delighting, Exciting, and Empowering Your Buyers. That’s Salespeak.

The world is changing. And so are buyers’ needs and expectations. 

Right now, buyers demand products and solutions that give them what they need in a way that fits their goals, KPIs, and costs. And if they don’t get it right away, they’re gone. 

But the typical sales process doesn’t meet this need. It’s stuck doing things the “old way.” And that means it’s stuck, period.
Don’t believe us? Imagine gathering a group of B2B founders and business leaders and asking if they enjoy talking with an SDR or junior salespeople, or getting spam calls and emails. What do you think the collective response would be? Right – not pretty.

But these same B2B founders and business leaders are still using those very tactics to convert their OWN prospective customers. Why? Because they’re tied to their creaky sales process and failing to see a bigger and better picture.
Salespeak’s team of B2B, sales, marketing, tech, and AI leaders is dedicated to solving that ever-difficult and pressing problem: How to drive sales growth without friction. The result is a platform that directly aligns the sales process with the buying journey. It’s an AI brain and an AI buddy. We bring customers delight and custom engagement – for a change.

It’s not just about selling better. It’s about radically rewriting the sales narrative to prioritize delightful buyer experiences over quotas. We saw how the world and buyers were changing. And we built the solution. For everyone.
Get early access:
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Let’s Get Sales Peaking

As company founders and business leaders ourselves, we experienced firsthand all the ways that the existing sales process wasn’t just ineffective, but straight-up lousy.

Lior created and was the CTO and Co-Founder of a cloud metering and billing platform. Omer was the Co-Founder and CCO of a top Customer Success platform. We’d been buyers AND sellers – and we’d seen the problems from all sides.

So we went to work. We brought together the best minds and the best tech and, once we got going, we couldn’t stop. With an elite team and AI as our ally, we built the platform that we wanted and needed.

And we’re still moving forward.
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Be Part of the New Way

We're a startup with deep pockets and big goals, led by two seasoned and committed entrepreneurs. Our mission is nothing short of revolutionizing the sales process. We’re looking for outstanding teammates in the Bay Area and beyond.
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$80k – $120k • 0.1% – 0.2% · Full Time · San Francisco Bay Area · Product Designer · UI/UX Design · Product Design · Figma
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