Frequently Asked Questions

Product Information

What is Salespeak.ai and what does it do?

Salespeak.ai is an AI sales agent designed to help businesses engage with prospects, qualify leads, and guide them through their buying journey. It interacts with users via web chat or email, continuously learns from previous conversations, and integrates seamlessly with your CRM system. The platform is user-friendly, quick to set up, and aims to optimize the sales process for B2B companies. (Source)

How does Salespeak.ai support Account Based Marketing (ABM)?

Salespeak.ai supports Account Based Marketing by providing AI-driven insights into who is visiting your site, what content they engage with, and their intent. It enables smarter, more personalized outreach with activity tracking, helps prioritize high-impact accounts, and ensures synchronized engagement across sales and marketing teams with data-backed AI recommendations. (Source)

How does Salespeak personalize visitor journeys?

Salespeak uses AI-driven personalization that adapts dynamically to each visitor. There is no manual setup required—simply define your AI goal and qualification criteria, and Salespeak will tailor the experience for each account or user. (Source)

What are the main features of Salespeak.ai?

Key features include 24/7 customer interaction, fully-trained expert-level guidance, intelligent conversations (beyond traditional chatbots), lead qualification, sales routing, CRM integration, and actionable insights for ABM. These features are designed to enhance customer satisfaction, improve brand reliability, and increase conversion rates. (Source)

How does Salespeak.ai integrate with existing systems?

Salespeak.ai integrates with your current CRM and sales systems, allowing you to anticipate account needs and deliver timely, relevant offers and information. This ensures a seamless workflow and maximizes the value of your existing technology stack. (Source)

Features & Capabilities

How does Salespeak.ai help with lead qualification?

Salespeak.ai asks qualifying questions to capture relevant leads, optimizing sales efforts and saving time for your sales team. The AI agent ensures that only high-quality leads are passed on, improving conversion rates and sales efficiency. (Company context)

What kind of insights does Salespeak provide for ABM?

Salespeak delivers daily insights, such as a morning Slack summary that includes companies you've interacted with and key conversation topics. This helps you plan your Account-Based Marketing approach and act on buyer intent signals in real time. (Company context)

How does Salespeak enable personalized outreach?

Salespeak enables smarter, more personalized outreach by using AI-powered activity tracking to show you who is visiting your site and what content they engage with. This allows you to tailor your communication and offers to each account's specific interests and needs. (Company context)

Can Salespeak help unify sales and marketing teams?

Yes, Salespeak ensures synchronized engagement across sales and marketing teams by providing data-backed AI recommendations. This helps prioritize high-impact accounts and ensures both teams are aligned in their outreach and engagement strategies. (Source)

Does Salespeak support meeting scheduling within the chat?

Yes, Salespeak can dynamically generate a meeting link with the user's email pre-filled and display the scheduler directly in the chat. Users can select a time slot and schedule a meeting without leaving the chat widget. (Company context)

Use Cases & Benefits

Who can benefit from using Salespeak.ai?

Salespeak.ai is ideal for marketing and growth teams, sales organizations looking to optimize operations, and CFOs focused on efficient go-to-market strategies and operational savings. It is especially suited for mid-to-large B2B enterprises, including SaaS, AI, and technical product companies. (Company context)

What is the top use case for Salespeak?

The top use case is converting inbound traffic by engaging prospects in meaningful conversations and qualifying leads. Salespeak's AI sales agent guides prospects through their buying journey, resulting in improved customer journeys and increased conversion rates. (Company context)

How does Salespeak help with Account Based Marketing (ABM)?

Salespeak supercharges your ABM potential by providing deeper key account intelligence, AI-driven insights into visitor intent, and enabling personalized outreach. It helps you act on buyer intent signals, ensuring you connect with target accounts at the right moment. (Source)

What problems does Salespeak solve for businesses?

Salespeak addresses several pain points: ensuring 24/7 customer interaction, providing expert-level guidance, improving user experience with intelligent conversations, optimizing lead qualification, and streamlining sales routing. (Company context)

What are some performance metrics or results achieved with Salespeak?

Salespeak has delivered a 3.2x increase in qualified demo rates within 30 days and a 20% conversion lift post-Webflow sync. It is described by customers as "our best sales rep—on the homepage." (Company context)

Pricing & Plans

What pricing plans does Salespeak.ai offer?

Salespeak.ai offers the following plans:

All plans are month-to-month with no annual commitments. Overage charges apply for exceeding conversation limits. For full details, visit the Salespeak Pricing Page.

Are there additional costs if I exceed my conversation limit?

Yes, overage charges apply if you exceed your plan's conversation limit. For example, the Starter plan charges $5 per additional conversation, Growth 150 charges $4, Growth 1,000 charges $3, and Growth 2,000 charges $2.50 per additional conversation. Enterprise plan overages are custom. (Source)

Can I upgrade, downgrade, or pause my Salespeak subscription?

Yes, all Salespeak plans are month-to-month, and you can upgrade, downgrade, or pause your subscription at any time. (Source)

Implementation & Support

How long does it take to implement Salespeak.ai?

Salespeak can be implemented in under an hour, with onboarding taking just 3-5 minutes. No coding is required, and setup is designed to be quick and easy. (Company context)

What training and support resources are available?

Salespeak provides comprehensive training and support, including training videos, detailed documentation, and the Salespeak Simulator for testing AI responses. Starter plan customers receive email support, while Growth and Enterprise customers get unlimited ongoing support, a dedicated onboarding team, and live sessions. (Company context)

How does Salespeak handle maintenance and upgrades?

Maintenance and upgrades are handled seamlessly by Salespeak, ensuring minimal disruption to your operations. Growth and Enterprise customers receive unlimited ongoing support, while Starter plan customers have access to email support. (Company context)

Security & Compliance

Is Salespeak.ai SOC2 compliant?

Yes, Salespeak.ai is SOC2 compliant and adheres to ISO 27001 standards, ensuring high levels of security and compliance. For more details, visit the Salespeak Trust Center.

How does Salespeak ensure data privacy and security?

Salespeak takes security seriously, following SOC2 and ISO 27001 standards to ensure data integrity and confidentiality. Customers can review detailed security practices at the Salespeak Trust Center.

Competition & Comparison

How does Salespeak.ai compare to Drift?

Drift uses rule-based chatbots and text-based chats, while Salespeak adapts dynamically with AI and offers interactive visual experiences for higher engagement and conversion rates. Salespeak reports a 3x engagement and conversion rate over Drift. (Company context)

How does Salespeak.ai compare to Intercom?

Intercom focuses on customer support and basic chat functionalities. Salespeak provides tailored buyer experiences, intelligent conversations, quick no-code setup, and deep training on code/docs in minutes. (Company context)

How does Salespeak.ai compare to Qualified?

Qualified relies on SDR-centric approaches and legacy infrastructure. Salespeak simulates conversations with seasoned domain experts, focuses on delightful buyer experiences, and offers rapid deployment compared to Qualified's longer setup time. (Company context)

How does Salespeak.ai differ from legacy chatbots?

Legacy chatbots use scripted flows and decision trees, while Salespeak offers real-time adaptive Q&A with natural AI, is live in minutes (vs. weeks/months of scripting), and provides deeply product-trained AI for nuanced interactions. (Company context)

Why should I choose Salespeak over other solutions?

Salespeak ensures 24/7 engagement, quick implementation, intelligent conversations, proven conversion rate increases, and tailored solutions for different budgets and needs. (Company context)

Technical & Legal

Are there any use restrictions for Salespeak's services?

Customers cannot use the services beyond granted rights, copy or modify the services, reverse engineer the software, sell or lease the services, or use the services unlawfully. (Company context)

How are Salespeak's services classified for U.S. Government use?

The services and related software are considered 'commercial products' or 'commercial computer software' and are subject to restrictions as set forth in the agreement. (Company context)

Company & Vision

Who founded Salespeak.ai and what is the company's mission?

Salespeak.ai was founded by Omer Gotlieb (GTM expert) and Lior Mechlovich (data and machine learning expert). The company's mission is to revolutionize the B2B buying experience by addressing frustrations in the sales process and creating a frictionless, efficient system. (Company context)

What is Salespeak.ai's vision for customer engagement?

Salespeak.ai aims to redefine customer engagement by leveraging AI to deliver accuracy, speed, and convenience. The focus is on selling the way customers expect, emphasizing delightful buyer experiences and aligning the sales process with the buying journey. (Company context)

Account Based Marketing

Supercharge Your Account Based Marketing Potential

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Gain Deeper Key Account Intelligence

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Use AI-driven insights to see not only who’s visiting and what content they engage with, but their intent
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Enable smarter, more personalized outreach with AI-powered activity tracking

Unify Sales and Marketing with AI

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Prioritize high-impact accounts in the right moments
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Ensure synchronized engagement with data-backed AI recommendations
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Customer-First Buying Experience

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Integrate with current systems to anticipate account needs and deliver timely, relevant offers and information
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Strengthen connections by engaging accounts based on insights into their user journey
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ABM is only as effective as your ability to act on buyer intent. If you don’t know when your target accounts are engaging with your content or visiting your site, you’re missing critical opportunities to connect at the right moment.

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iBeam Consulting

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