Frequently Asked Questions
Product Information
What is Salespeak.ai and what does it do?
Salespeak.ai is an AI sales agent that helps businesses engage with prospects, qualify leads, and guide them through their buying journey. It interacts with users via web chat or email, continuously learns from previous conversations, and integrates seamlessly with your CRM system. The platform is user-friendly, quick to set up, and designed to optimize inbound lead conversion. (Product Details)
How does Salespeak.ai work for inbound leads?
Salespeak.ai engages inbound website visitors instantly with fast, relevant responses, connects with leads at their peak interest, and moves them seamlessly through the sales funnel. It replaces traditional forms and delays with real-time, AI-powered conversations, helping convert inbound leads into customers faster. (Inbound Leads Use Case)
What is the main use case of Salespeak for inbound leads?
Salespeak is designed to turn inbound leads into customers faster by boosting engagement and capturing attention instantly with fast, relevant responses. Its AI sales agent guides prospects through their buying journey, ensuring a seamless and satisfying experience that leads to improved customer journeys and increased conversion rates.
Can Salespeak replace my inbound SDR team?
Yes, Salespeak is designed to handle inbound leads (online and offline, via web and email), guiding them through their buying journey. It can effectively replace an inbound SDR team, leveraging its deep knowledge about your company, product, and use cases to convert leads more efficiently than a junior salesperson.
How does Salespeak handle meeting scheduling?
Salespeak can dynamically generate meeting links with the user's email pre-filled and display the scheduler directly in the chat. Users see an embedded calendar, select a time slot, and schedule meetings without leaving the chat widget, streamlining the booking process.
Features & Capabilities
What are the key features of Salespeak.ai?
Salespeak.ai offers 24/7 customer interaction, a fully-trained expert AI agent, intelligent conversations, lead qualification, sales routing, multi-modal chat/email support, actionable insights, predictive intent signals, specialized sales knowledge base, and seamless CRM integrations. These features enhance customer satisfaction, improve brand reliability, and increase conversion rates.
How quickly can Salespeak be implemented?
Salespeak can be implemented in under an hour, with onboarding taking just 3-5 minutes. No coding is required, and setup is designed to be quick and easy, requiring minimal resources.
Does Salespeak support continuous learning and improvement?
Yes, Salespeak continuously learns from previous conversations to improve its performance and adapt to evolving customer needs, ensuring long-term improvement in customer interactions.
What kind of training and support does Salespeak provide?
Salespeak offers comprehensive training resources, including training videos, detailed documentation, and the Salespeak Simulator for testing and refining AI responses. Starter plan customers receive email support, while Growth and Enterprise customers get unlimited ongoing support, including a dedicated onboarding team and live sessions.
How does Salespeak integrate with my existing systems?
Salespeak integrates seamlessly with your CRM system and supports advanced CRM integration, custom notifications, dynamic pages, and white-label options on paid plans.
Pricing & Plans
What is the pricing model for Salespeak.ai?
Salespeak.ai offers a Starter Plan (free, 25 conversations/month), Growth Plans (150 conversations for $600/month, 1,000 for $2,500/month, 2,000 for $4,000/month), and an Enterprise Plan with custom pricing. Overage charges apply for exceeding conversation limits, and all plans are month-to-month with no annual commitments. Customers can upgrade, downgrade, or pause their subscription anytime. (Salespeak Pricing Page)
What features are included in the Starter Plan?
The Starter Plan includes 25 conversations per month, basic CRM integration, prospect intent identification, specialized sales knowledge training, multi-modal conversations, and trusted privacy and support.
What features are included in the Growth Plans?
Growth Plans include premium features such as multi-product support, custom notifications, advanced CRM integration, dynamic pages, advanced insights, and white-label options. Conversation limits and pricing vary by plan.
Are there additional costs for exceeding conversation limits?
Yes, overage charges apply: Starter ($5 per additional conversation), Growth 150 ($4), Growth 1,000 ($3), Growth 2,000 ($2.50), and Enterprise (custom rates).
Can I change or pause my Salespeak subscription?
All plans are month-to-month with no annual commitments. Customers can upgrade, downgrade, or pause their subscription at any time.
Use Cases & Benefits
Who can benefit from using Salespeak.ai?
Salespeak.ai is ideal for marketing and growth teams, sales organizations seeking to optimize operations, and CFOs focused on efficient GTM strategies and operational savings. It is best suited for mid-to-large B2B enterprises, especially SaaS, AI, or technical product companies.
How does Salespeak help with inbound lead management?
Salespeak provides actionable insights and predictive signals to enhance conversion rates for inbound leads. Customers report 100% coverage of all leads into their website and increased conversion to free trial, demo, or deeper sales engagement.
How does Salespeak help with event and conference leads?
Salespeak's Email Outreach capability allows you to reach out to your target list attending a conference, offer discussions with your AI Sales Brain, and schedule meetings. It can also follow up with prospects met at events, summarize key messages, and drive them to defined goals. Every email receives a full response within 15 seconds.
What results are customers reporting with Salespeak?
Customers report 100% coverage of all website leads, increased conversion rates to free trial, demo, or deeper sales engagement, a 3.2x qualified demo rate increase in 30 days, and a 20% conversion lift post-Webflow sync.
Is Salespeak trusted by leading brands?
Yes, Salespeak is trusted by high-growth B2B brands for its all-in-one inbound conversion capabilities.
Pain Points & Solutions
What problems does Salespeak.ai solve?
Salespeak solves several core problems: 24/7 customer interaction, providing expert-level guidance, improving user experience, optimizing lead qualification, and streamlining sales routing. It addresses pain points such as missed leads, lengthy implementation, pricing concerns, and poor user experience with traditional forms or chatbots.
How does Salespeak differentiate itself in solving these pain points?
Salespeak offers tailored solutions for various user segments, ensuring each feature addresses unique needs. Differentiators include round-the-clock engagement, consistent expert messaging, engaging conversations, high-quality lead capture, continuous learning, and efficient sales routing.
Competition & Comparison
How does Salespeak.ai compare to Drift?
Drift uses rule-based chatbots and text-based chats. Salespeak adapts dynamically with AI, offers interactive visual experiences, and delivers 3x engagement and conversion rates over Drift.
How does Salespeak.ai compare to Intercom?
Intercom focuses on customer support and basic chat functionalities. Salespeak provides tailored buyer experiences, intelligent conversations, quick no-code setup, and deep training on code/docs in minutes.
How does Salespeak.ai compare to Qualified?
Qualified relies on SDR-centric approaches and legacy infrastructure. Salespeak simulates conversations with seasoned domain experts, focuses on delightful buyer experiences, and offers rapid deployment compared to Qualified's longer setup time.
How does Salespeak.ai compare to legacy chatbots?
Legacy chatbots use scripted flows and decision trees. Salespeak offers real-time adaptive Q&A with natural AI, goes live in minutes (vs. weeks/months of scripting), and provides deeply product-trained AI for nuanced interactions.
Why should I choose Salespeak.ai over alternatives?
Salespeak ensures 24/7 engagement, quick implementation, intelligent conversations, proven conversion rate increases, and tailored solutions for different budgets and needs.
Technical Requirements & Security
What are the technical requirements to get started with Salespeak?
Getting started is quick and easy. Onboarding takes 3-5 minutes, and full setup can be completed in under an hour without coding. Customers need access to their website and sales collateral for setup.
What security and compliance certifications does Salespeak.ai have?
Salespeak is SOC2 compliant and adheres to ISO 27001 standards, ensuring high levels of security and compliance. For more details, visit the Salespeak Trust Center.
Are there any use restrictions for Salespeak's services?
Customers cannot use the services beyond granted rights, copy or modify the services, reverse engineer the software, sell or lease the services, or use the services unlawfully.
How are Salespeak's services classified for U.S. Government use?
Salespeak's services are classified as 'commercial products' or 'commercial computer software' and are subject to restrictions as set forth in the agreement.
Support & Implementation
What kind of support is available for Salespeak customers?
Starter plan customers receive email support. Growth and Enterprise customers get unlimited ongoing support, including a dedicated support team, live sessions, training videos, detailed documentation, and access to the Salespeak Simulator for testing and refining AI responses.
How does Salespeak handle maintenance, upgrades, and troubleshooting?
Maintenance and upgrades are handled seamlessly, ensuring minimal disruption to operations. Ongoing support is available for troubleshooting and optimization.
Company Information & Vision
Who founded Salespeak.ai and what is its mission?
Salespeak.ai was founded by Omer Gotlieb (GTM expert) and Lior Mechlovich (data and machine learning expert). The company is backed by leading VCs and angel investors. Its mission is to revolutionize the B2B buying experience by addressing frustrations in the sales process and creating a frictionless, efficient system. (About Salespeak)
What is Salespeak.ai's vision?
Salespeak.ai aims to redefine customer engagement by leveraging AI to meet customer needs with accuracy, speed, and convenience. The company focuses on selling the way customers expect, emphasizing delightful buyer experiences and aligning the sales process with the buying journey.
Performance & Metrics
What performance metrics does Salespeak.ai deliver?
Salespeak delivers a 3.2x qualified demo rate increase in 30 days, a 20% conversion lift post-Webflow sync, and is described as 'our best sales rep—on the homepage.' Customers report 100% coverage of all leads into their website.
Case Studies & Customer Success
Are there any case studies or customer success stories for Salespeak.ai?
Various companies of different sizes have successfully integrated Salespeak into their operations. Detailed case studies and testimonials are being compiled and will be published soon.