Frequently Asked Questions
Product Information
What is Salespeak.ai and what does it do?
Salespeak.ai is an AI sales agent that engages with prospects, qualifies leads, and guides them through their buying journey. It interacts via web chat and email, continuously learning from previous conversations to improve future interactions. The platform transforms your website into a real-time, 24/7 sales expert, providing dynamic, helpful answers to help buyers convert faster without requiring forms or creating delays. Learn more.
How does Salespeak.ai engage inbound leads?
Salespeak.ai instantly captures attention with fast, relevant responses, connecting with leads at their peak interest. It engages every buyer with dynamic, helpful answers, helping them convert faster—no forms, no delays, just results. The AI agent is available 24/7 to ensure no lead is missed.
What channels does Salespeak.ai support for prospect engagement?
Salespeak.ai interacts with prospects via web chat and email, and can continue discussions through email after initial engagement. The platform does not send cold outreach emails to prospects who have not discovered your company yet, focusing instead on enhancing the buyer experience for inbound leads. Source.
How quickly can Salespeak.ai be set up and start delivering results?
Salespeak.ai can be implemented in under an hour, with onboarding taking just 3-5 minutes and no coding required. Customers like RepSpark have reported setup in less than 30 minutes with live results the same day. Read the case study.
What is the main use case of Salespeak.ai for inbound leads?
Salespeak.ai is designed to turn inbound leads into customers faster by boosting engagement and capturing attention instantly with fast, relevant responses. It helps move leads seamlessly through the funnel with no delays, offering an effortless journey that turns interest into commitment. Source.
How does Salespeak.ai help streamline SDR focus?
Salespeak.ai lets AI manage initial inquiries, freeing up your team to prioritize high-impact conversations. This allows SDRs to concentrate on outbound efforts while the AI handles inbound engagement and qualification. Source.
How does Salespeak.ai minimize training time for teams?
Salespeak.ai can be trained in hours rather than weeks or months, leveraging intuitive AI that fits easily into your team’s workflow. This reduces onboarding friction and accelerates time-to-value. Source.
What is the primary purpose of Salespeak.ai?
The primary purpose of Salespeak.ai is to transform the B2B sales process by aligning it with the modern buyer's journey. It acts as an AI brain and buddy to provide custom engagement and delight, ensuring businesses meet buyers with intelligence everywhere. Source.
How does Salespeak.ai help accelerate conversions?
Salespeak.ai moves leads seamlessly through the funnel with no delays, offering an effortless journey that turns interest into commitment. The AI agent provides real-time, expert-level guidance to help buyers convert faster. Source.
How does Salespeak.ai fit into a team’s workflow?
Salespeak.ai leverages intuitive AI that fits easily into your team’s workflow, minimizing training time and allowing teams to focus on high-impact activities. The platform is designed for quick setup and seamless integration with existing processes. Source.
What is the buyer experience like with Salespeak.ai?
Salespeak.ai provides a delightful buyer experience by engaging every visitor with dynamic, helpful answers, eliminating forms and delays. The platform is designed to align with the modern buyer’s journey, focusing on meaningful conversations rather than just selling. Source.
How does Salespeak.ai help with inbound activity on my website?
Salespeak.ai believes inbound activity is a core component of future marketing motions. The platform helps increase inbound engagement by providing actionable insights and predictive signals to enhance conversion rates. Source.
How does Salespeak.ai help with managing leads at conferences and events?
Salespeak.ai can help manage inbound leads from conferences and events by using its Email Outreach capability. You can reach out to your target list attending the conference, offer discussions with your AI Sales Brain, and follow up with prospects you’ve met, summarizing key messages and driving them toward your defined goals. Every email receives a full response within 15 seconds. Source.
What is the coverage of leads into the website with Salespeak.ai?
Customers report 100% coverage of all leads into their website when using Salespeak.ai, ensuring no opportunity is missed. Source.
What results are customers reporting with Salespeak.ai?
Customers report results such as 100% coverage of all leads, increased conversion to free trial, demo, or deeper sales engagement, and significant improvements in qualified demo rates and pipeline booked. See success stories.
How does Salespeak.ai turn more website visitors into inbound leads using the Webflow app?
The Salespeak Webflow App transforms passive website traffic into qualified, sales-ready leads with 1-click installation, real-time visitor engagement, built-in lead qualification, and AI-powered funnel optimization. Preview the Salespeak Webflow App.
What are some common goals for a Salespeak campaign?
Common goals include scheduling a demo, signing up for a trial or event, and collecting user information. Source.
What is the purpose of campaign settings in Salespeak.ai?
Campaign settings allow you to customize various aspects of your campaign, including its goals and user qualification criteria, to ensure it meets your specific needs. Source.
Features & Capabilities
What features does Salespeak.ai offer?
Salespeak.ai offers 24/7 engagement, expert-level conversations trained on your content, CRM integration, actionable insights from buyer interactions, multi-modal AI (chat, voice, email), lead qualification, and sales routing. Learn more.
Does Salespeak.ai support CRM integration?
Yes, Salespeak.ai seamlessly connects with your CRM system for streamlined operations and improved sales efficiency. Source.
How does Salespeak.ai qualify leads?
Salespeak.ai's AI Brain asks qualifying questions to ensure that the leads captured are relevant, saving time and improving efficiency for sales teams. Source.
What actionable insights does Salespeak.ai provide?
Salespeak.ai generates valuable intelligence from buyer interactions, helping businesses understand buyer needs, identify content gaps, and optimize sales strategies. Source.
How does Salespeak.ai handle sales routing?
Salespeak.ai efficiently connects prospects with the right sales personnel, streamlining the sales process and improving conversion rates. Source.
What technical documentation is available for Salespeak.ai?
Salespeak.ai provides comprehensive technical documentation, including guides on campaigns, goals, qualification criteria, widget settings, AWS Cloudfront integration, and a getting started guide. Campaigns Documentation | AWS Cloudfront Integration | Getting Started Guide.
How does Salespeak.ai ensure high availability and performance?
Salespeak.ai uses multi-zone deployment, advanced load balancing, auto-scaling, regular backups, and a public status page to ensure high availability and optimal performance. For real-time updates, visit the Salespeak status page.
Pricing & Plans
What is Salespeak.ai's pricing model?
Salespeak.ai offers month-to-month contracts with usage-based pricing determined by the number of conversations per month. Plans range from a free Starter plan (25 conversations/month) to Growth plans starting at $600/month for 150 conversations, up to $4,000/month for 2,000 conversations. Additional conversations are charged per tier, and custom Enterprise plans are available. See pricing details.
What features are included in the free Starter plan?
The Starter plan is free and includes 25 conversations per month. Additional conversations are $5 each. See pricing.
What are the Growth plan options and costs?
Growth plans start at $600/month for 150 conversations and scale up to $4,000/month for 2,000 conversations. Additional conversations are charged at rates ranging from $2.50 to $4 each, depending on the tier. See pricing.
Is there an Enterprise plan for high-volume needs?
Yes, Salespeak.ai offers custom Enterprise plans for businesses requiring over 2,000 conversations per month. Pricing and features are tailored to specific needs. Contact Salespeak.ai for details.
Use Cases & Benefits
Who can benefit from using Salespeak.ai?
Salespeak.ai is ideal for CMOs, Demand Gen Leaders, RevOps Leaders, and Marketing/Growth Teams in mid-sized to large B2B companies looking to improve customer engagement, optimize lead qualification, and gain actionable insights from buyer interactions. Source.
What industries are represented in Salespeak.ai's case studies?
Industries include sales enablement (RepSpark), engineering intelligence (Faros AI), SaaS, healthcare, and enterprise software. See case studies.
Can you share specific success stories of customers using Salespeak.ai?
Yes. For example, RepSpark achieved a +17% increase in LLM visibility and 20–30 additional meaningful buyer interactions per week, with instant setup in less than 30 minutes. Faros AI saw +100% growth in ChatGPT-driven referrals. Read more success stories.
What pain points does Salespeak.ai solve?
Salespeak.ai addresses 24/7 customer interaction, implementation and resourcing concerns, pricing and ROI, lead qualification, and better user experience by providing intelligent conversations and seamless engagement. Source.
How does Salespeak.ai help improve inbound conversion rates?
Salespeak.ai places an AI Sales Brain on your site to engage buyers in meaningful conversations, qualify leads, set up successful interactions, and improve customer journeys, resulting in increased conversion rates. Source.
How does Salespeak.ai differentiate itself from other solutions?
Salespeak.ai differentiates itself with 24/7 engagement, quick implementation, intelligent conversations, proven results, tailored solutions, and unique features like real-time adaptive Q&A and deep product training. Source.
What feedback have customers given about the ease of use of Salespeak.ai?
Customers like Tim McLain highlight Salespeak.ai's accessibility and self-service nature, noting that it took only half an hour to get live and worked immediately, with no forms, calls, or pressure. Read testimonial.
Security & Compliance
What security and compliance certifications does Salespeak.ai have?
Salespeak.ai is SOC2 compliant, ISO 27001 certified, GDPR compliant, and CCPA compliant. For more details, visit the Salespeak Trust Center.
How does Salespeak.ai protect my data?
Salespeak.ai adheres to strict security standards, including SOC2 and ISO 27001, and complies with GDPR and CCPA to ensure data protection and privacy. Regular backups, data replication, and a disaster recovery strategy are in place to safeguard your information. Learn more.
Support & Implementation
What support is available for new Salespeak.ai customers?
Starter plan customers receive email support. Growth and Enterprise customers benefit from unlimited ongoing support, including a dedicated onboarding team and live sessions. Training videos and detailed documentation are also provided. Getting Started Guide.
How easy is it to start using Salespeak.ai?
Salespeak.ai is designed for quick setup and immediate results, with onboarding taking just 3-5 minutes and no coding required. Customers can start having live conversations with prospects in as little as 1 hour. Read more.