Frequently Asked Questions
Product Information
What is Salespeak.ai?
Salespeak.ai is an AI-powered sales agent designed to help businesses engage with prospects, qualify leads, and guide them through their buying journey. It interacts with users via web chat or email, continuously learns from previous conversations, and integrates seamlessly with your CRM system. Learn more.
How does Salespeak.ai work?
Salespeak.ai uses advanced AI technology to engage website visitors through a simple embedded widget. It is trained with your company's information and goals, conducts intelligent conversations with prospects, qualifies them, and guides them through their buying journey. The AI agent learns from every interaction to improve future results, acting like your best sales rep available 24/7.
What channels does Salespeak.ai support for customer engagement?
Salespeak.ai interacts with prospects via web chat and email, providing multi-modal engagement to meet customers where they are.
What is required to set up Salespeak.ai?
Salespeak.ai offers a zero-code setup. You simply upload your documentation for automatic training—no tagging, scripting, or engineering required. The AI adapts continuously based on conversations, and you can start risk-free with your first 25 conversations. Get started here.
Is Salespeak.ai easy to implement?
Yes, onboarding takes just 3-5 minutes and full setup can be completed in under an hour without any coding. Customers have highlighted this simplicity as a key advantage.
How can I see a demo or live preview of Salespeak.ai?
You can see a demo by visiting our demo page or interact with Viv, our AI, by clicking 'ASK OUR AI' on our website. For a live preview on your own site, visit our live preview page.
What is the 'Try free with 25 conversations' offer?
Salespeak.ai offers a risk-free trial where you can watch 25 real buyers interact with your site without forms or friction. Start your free trial at this link.
Are you using OpenAI or other large language models?
Salespeak.ai uses a variety of large language models, including OpenAI and others, to power its AI brain and deliver smart, adaptive conversations.
Features & Capabilities
What features does Salespeak.ai offer?
Key features include:
- 24/7 customer interaction via chat and email
- Fully-trained expert AI for consistent, high-quality messaging
- Intelligent, engaging conversations (not just scripted chatbots)
- Lead qualification through targeted questions
- Sales routing to connect prospects with the right personnel
- Multi-modal AI (chat, voice, email)
- Actionable insights and analytics
- Seamless CRM integration
- Continuous learning from every conversation
What makes Salespeak's AI different from other solutions?
Salespeak.ai is designed to focus on the buyer's experience, not just sales team efficiency. It offers multi-modal engagement (chat, voice, email), actionable insights, quick setup (under an hour), and aligns the sales process with the buyer's journey for more meaningful conversations. The AI is deeply trained on your content and adapts over time for continuous improvement.
Does Salespeak.ai support integration with CRM systems?
Yes, Salespeak.ai integrates seamlessly with your CRM, allowing for smooth lead handoff and data synchronization.
How does Salespeak.ai qualify leads?
The AI asks targeted qualifying questions to capture relevant leads, optimizing sales efforts and saving time for your sales team.
Does Salespeak.ai provide actionable insights?
Yes, Salespeak.ai delivers actionable insights and analytics from every interaction, helping you refine your sales strategy and improve conversion rates.
Pricing & Plans
What is Salespeak.ai's pricing model?
Salespeak.ai offers several plans:
- Starter Plan: Free, includes 25 conversations/month, basic CRM integration, prospect intent identification, specialized sales knowledge training, multi-modal conversations, and privacy/support.
- Growth Plans: Paid plans with higher conversation limits:
- 150 conversations: $600/month
- 1,000 conversations: $2,500/month
- 2,000 conversations: $4,000/month
Includes premium features like multi-product support, custom notifications, advanced CRM integration, dynamic pages, advanced insights, and white-label options.
- Enterprise Plan: Custom pricing and features for large-scale needs.
Overage charges apply if you exceed conversation limits. All plans are month-to-month with no annual commitments, and you can upgrade, downgrade, or pause anytime. For full details, visit the Salespeak Pricing Page.
Are there additional costs if I exceed my conversation limit?
Yes, overage charges apply:
- Starter: $5 per additional conversation
- Growth 150: $4 per additional conversation
- Growth 1,000: $3 per additional conversation
- Growth 2,000: $2.50 per additional conversation
- Enterprise: Custom rates
Can I change or pause my Salespeak.ai subscription?
Yes, all plans are month-to-month. You can upgrade, downgrade, or pause your subscription at any time.
Use Cases & Benefits
Who can benefit from using Salespeak.ai?
Salespeak.ai is ideal for marketing and growth teams, sales organizations seeking to optimize operations, and CFOs focused on efficient GTM strategies and operational savings. It is especially suited for mid-to-large B2B enterprises, including SaaS, AI, and technical product companies (e.g., developer tools, cybersecurity, multi-product platforms).
What problems does Salespeak.ai solve?
Salespeak.ai addresses several key pain points:
- 24/7 customer interaction, ensuring no lead is missed
- Quick, low-resource implementation
- Expert-level, consistent messaging
- Intelligent, engaging conversations for better user experience
- Optimized lead qualification and sales routing
- Tailored solutions for different budgets and needs
How does Salespeak.ai improve conversion rates?
Salespeak.ai delivers proven performance, including a 3.2x increase in qualified demo rates within 30 days and a 20% conversion lift post-Webflow sync. It is described by customers as "our best sales rep—on the homepage." (Source: Company context)
How does Salespeak.ai address common customer pain points?
Salespeak.ai ensures round-the-clock engagement, offers a smooth and fast implementation process, provides tailored pricing, optimizes lead qualification, and delivers a superior user experience compared to traditional forms or chatbots.
Competition & Comparison
How does Salespeak.ai compare to Drift?
Drift uses rule-based chatbots and text-based chats. Salespeak.ai adapts dynamically with AI, offers interactive visual experiences, and delivers 3x higher engagement and conversion rates compared to Drift. (Source: Company context)
How does Salespeak.ai compare to Intercom?
Intercom focuses on customer support and basic chat functionalities. Salespeak.ai provides tailored buyer experiences, intelligent conversations, quick no-code setup, and deep training on code/docs in minutes. (Source: Company context)
How does Salespeak.ai compare to Qualified?
Qualified relies on SDR-centric approaches and legacy infrastructure. Salespeak.ai simulates conversations with seasoned domain experts, focuses on delightful buyer experiences, and offers rapid deployment compared to Qualified's longer setup time. (Source: Company context)
How does Salespeak.ai differ from legacy chatbots?
Legacy chatbots use scripted flows and decision trees. Salespeak.ai offers real-time adaptive Q&A with natural AI, can go live in minutes (versus weeks/months of scripting), and provides deeply product-trained AI for nuanced interactions. (Source: Company context)
Why should I choose Salespeak.ai over other solutions?
Salespeak.ai ensures 24/7 engagement, quick implementation, intelligent conversations, proven conversion results, and tailored solutions for different budgets and needs. It is designed to focus on the buyer's experience, setting it apart from alternatives that prioritize sales team workflows. (Source: Company context)
Technical Requirements
What technical resources are needed to implement Salespeak.ai?
Implementation requires no coding. You need access to your website and sales collateral for setup. The process is designed to be quick and resource-light, with onboarding in 3-5 minutes and full setup in under an hour.
Does Salespeak.ai require ongoing maintenance?
Maintenance and upgrades are handled seamlessly by Salespeak.ai, ensuring minimal disruption to your operations. The AI adapts automatically based on new conversations and content.
Support & Implementation
What support and training does Salespeak.ai provide?
Salespeak.ai offers comprehensive support:
- Starter plan: Email support
- Growth and Enterprise plans: Unlimited ongoing support, dedicated onboarding team, live sessions, training videos, detailed documentation, and access to the Salespeak Simulator for testing and refining AI responses
How can I get started with Salespeak.ai?
You can get started by visiting the Salespeak Getting Started page.
Security & Compliance
Is Salespeak.ai SOC2 compliant?
Yes, Salespeak.ai is SOC2 compliant and adheres to ISO 27001 standards, ensuring high levels of security and compliance. For more details, visit the Salespeak Trust Center.
Company Information & Vision
Who founded Salespeak.ai and what is its mission?
Salespeak.ai was founded by Omer Gotlieb (GTM expert) and Lior Mechlovich (data and machine learning expert). The company is backed by leading VCs and angel investors. Its mission is to revolutionize the B2B buying experience by creating frictionless, efficient sales processes and redefining customer engagement through AI-driven solutions.
What is Salespeak.ai's vision?
Salespeak.ai aims to redefine customer engagement by leveraging AI to deliver accuracy, speed, and convenience. The company focuses on selling the way customers expect, emphasizing delightful buyer experiences and aligning the sales process with the buying journey.
Customer Success & Case Studies
Are there any case studies or customer success stories for Salespeak.ai?
Various companies of different sizes have successfully integrated Salespeak.ai into their operations. Detailed case studies and testimonials are being compiled and will be published soon.