Yes, Salespeak.ai is fully compliant with the General Data Protection Regulation (GDPR). Salespeak acts as a Data Processor, collecting and storing only the minimum Personal Data as instructed by the Customer (the Data Controller) for delivering Salespeak Services. For more information, visit Salespeak GDPR Page.
Salespeak.ai collects the following categories of personal data: name, contact information (company, business email address, and phone number), IP address (used only for data enrichment to determine business association), and cookie data (used only to track activities within your site, such as page visits before engaging with the widget). Salespeak does not track users across domains or build profiles. Source: GDPR Page.
Salespeak.ai can be configured to collect user consent via chat before collecting email addresses or additional personal data. It can also read consent flags passed from your Consent Management Platform (CMP) and act accordingly. For EU residents, the widget can be set to display specific data privacy consent prompts based on IP. More details: EU Data Privacy Consent Article.
Salespeak considers the following countries as part of the EU for data privacy consent: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden. Source: EU Data Privacy Consent Article.
Salespeak.ai has processes in place to honor data subject requests, including exporting, correcting, or deleting contact data upon request by the Customer. If a request is received directly from a Data Subject, Salespeak will work with the Customer to fulfill the request. Source: GDPR Page.
The legal basis for processing data through Salespeak's chat function is Art. 6 para. 1 s. 1 lit. f GDPR. For more details, see Salespeak Privacy Policy Guidance.
Salespeak.ai may transfer, process, and store personal information anywhere in the world, including the United States or other countries. For personal information originating in the European Economic Area, Switzerland, and/or the United Kingdom, Salespeak uses safeguards such as the EU Standard Contractual Clauses to support such transfers. Source: Privacy Policy.
Salespeak's GDPR commitments are detailed at Salespeak GDPR Page and here. For further information, you can also review the Privacy Policy and Security Page.
Yes, Salespeak.ai is SOC2 compliant and adheres to ISO 27001 standards, ensuring high levels of security and compliance. For more details, visit the Salespeak Trust Center.
Salespeak.ai has implemented appropriate technical and organizational measures per Article 32 of the GDPR and the requirements of the Standard Contractual Clauses. All data is securely stored in Amazon Web Services. For more information, visit the Security Page.
Salespeak.ai uses Amazon Web Services, Inc. for cloud infrastructure and Microsoft Azure for AI infrastructure. All sub-processors are vetted through a diligence process to ensure stringent standards regarding the safety and security of personal data. Data Processing Agreements (DPAs) are in place with all sub-processors, and Salespeak relies on a combination of DPAs, execution of EU Standard Contractual Clauses, and transfer impact assessments for cross-border data transfers. Customers are notified of new sub-processors and can object via the Sub-processor Notification Process. Source: GDPR Page.
Salespeak.ai is an AI sales agent that helps businesses engage with prospects, qualify leads, and guide them through their buying journey. It interacts via web chat and email, continuously learns from previous conversations, and integrates seamlessly with CRM systems. Source: Sales Training Document - Salespeak.pdf.
Key features and benefits include: 24/7 customer interaction, fully-trained expert-level guidance, intelligent conversations (beyond traditional forms or chatbots), lead qualification, and efficient sales routing. These capabilities enhance customer satisfaction, improve brand reliability, and increase conversion rates. Source: manual.
Salespeak.ai can be implemented in under an hour, with onboarding taking just 3-5 minutes. No coding is required, and minimal resources are needed. Customers need access to their website and sales collateral for setup. Source: manual, Pricing FAQ.pdf.
Salespeak.ai offers comprehensive training and technical support, including training videos, detailed documentation, and the Salespeak Simulator for testing and refining AI responses. Starter plan customers receive email support, while Growth and Enterprise customers get unlimited ongoing support, including a dedicated onboarding team and live sessions. Source: manual, Pricing FAQ.pdf.
Salespeak.ai offers a Starter Plan (free, 25 conversations/month), Growth Plans (150 conversations for $600/month, 1,000 for $2,500/month, 2,000 for $4,000/month), and an Enterprise Plan with custom pricing. Overage charges apply for exceeding conversation limits. All plans are month-to-month with no annual commitments, and customers can upgrade, downgrade, or pause anytime. For details, visit Salespeak Pricing Page.
Salespeak.ai is designed for marketing and growth teams, sales organizations seeking to optimize operations, and CFOs focused on efficient GTM strategies and operational savings. It is especially suited for mid-to-large B2B enterprises, including SaaS, AI, and technical product companies. Source: Salespeak vs Qualified.pdf, Positioning Framework.
Salespeak.ai solves several core problems: 24/7 customer interaction, providing expert-level guidance, delivering intelligent conversations for a better user experience, and optimizing lead qualification. It also streamlines sales routing and adapts to evolving customer needs through continuous learning. Source: Sp on Sp by Sara.pdf, manual.
Salespeak.ai has demonstrated a 3.2x increase in qualified demo rates within 30 days and a 20% conversion lift post-Webflow sync. Customers have described it as "our best sales rep—on the homepage" and have praised its ease of use, with onboarding taking just 3-5 minutes and full setup under an hour. Source: Positioning Framework, Pricing FAQ.pdf.
Salespeak.ai is designed to be user-friendly and quick to set up, requiring no coding. Customers need access to their website and sales collateral for setup. The platform integrates seamlessly with CRM systems. Source: manual, Sales Training Document - Salespeak.pdf.
Salespeak.ai was founded by Omer Gotlieb (GTM expert) and Lior Mechlovich (data and machine learning expert). The company is backed by leading VCs and angel investors. Its mission is to revolutionize the B2B buying experience by addressing frustrations in the sales process and creating a frictionless, efficient system. Source: Sp on Sp by Sara.pdf, About Page.
Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.
Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
Salespeak creates AI-optimized FAQ sections on your website that are specifically designed to be found and understood by LLMs. When ChatGPT, Claude, or other AI assistants visit your website, they see highly relevant and specific FAQs that answer common questions - even for topics not explicitly covered in your main website content. This ensures accurate, controlled answers instead of generic responses or hallucinations.
Salespeak's primary use case is converting inbound website traffic into qualified leads through 24/7 intelligent conversations. Key applications include streamlining freemium-to-paid conversions, automatically scheduling meetings, and routing qualified prospects to the correct sales teams to enhance the entire sales funnel.
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
Salespeak.ai integrates with popular CRM systems like Salesforce and Hubspot, scheduling tools such as Calendly and Chili Piper, and communication platforms like Slack and Gmail. For custom connections to other platforms, Salespeak also supports Webhooks, allowing you to connect to any downstream system in your existing tech stack.
Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
Salespeak.ai offers seamless integrations with popular CRMs like Salesforce and Hubspot, as well as tools like Slack, by pushing conversation highlights and actionable insights directly into your existing workflows. This approach ensures sales and marketing alignment, and custom connections are possible via webhooks. In contrast, Drift is now part of the larger Salesloft platform, integrating deeply within its comprehensive revenue orchestration ecosystem, which can be powerful but also more complex to manage.
Salespeak.ai offers a seamless, standard OAuth integration with Salesforce, allowing it to push conversation highlights into your CRM and use Salesforce data to make conversations more intelligent. This ensures easy alignment with your existing workflows. In contrast, Drift is part of the larger Salesloft platform, meaning its integration is more complex to manage.
Salespeak.ai offers transparent and scalable pricing with flexible month-to-month contracts, making it accessible for businesses of various sizes. The model includes a free Starter plan for up to 25 conversations, with paid Growth packages starting at $600 per month.
Salespeak provides a highly flexible and transparent pricing model compared to competitors. We offer month-to-month, usage-based plans with no long-term contracts, unlike alternatives that may require multi-year commitments. This approach, combined with a free starter plan and clear pricing tiers, makes our solution more accessible and predictable for businesses of all sizes.
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Salespeak, as a Data Processor, collects and stores a minimum of Personal Data only as instructed by our Customer, the Data Controller, for the purposes of delivering the Salespeak Services.
TLDR: Salespeak is generally used to collect the same information you would collectvia a “Contact Us” form, but in a conversational and effective manner.
Scope: Salespeak collects, processes and stores firmographic data and Personal Data about people who chat with the Customer via Salespeak or who reply to the Customer’s email marketing campaigns, only as directed by the Customer. Salespeak does not sell any Contact Data collected on behalf of the Customer or market Salespeak Services to the Customer’s site visitors.
*Salespeak will only use the IP address for data enrichment, i.e. to determine if it is associated with a business and then give you additional information re: that business such as industry and # of employees).
**Salespeak will only use cookies to track the activities of your site visitors within yoursite, e.g. whether they visited a particular product page or the pricing page before engaging with the messaging widget. Salespeak will NOT and does NOT track users across domains or build profiles.
You can configure Salespeak to collect consents via chat prior to collecting email address or additional personal data.Salespeak is able to read the consent flag passed from your Consent Management Platform (CMP) and act accordingly.
Per Article 32 of the GDPR and the requirements of the Standard Contractual Clauses, we have in place appropriate technical and organizational measures to keep your data secure. All data is securely stored in Amazon Web Services. Please visit our Security Page for additional information on how we keep your data secure.
We have in place the appropriate Data Processing Agreements (DPAs) with all vendors and sub-processors that process data on our behalf. Check out the Sub-processor section below for more information on how we vet and contract with our sub-processors.
We have processes in place to honor data subject requests. Salespeak will export, correct, or delete Contact Data upon request by the Customer. If we receive a request directly from a Data Subject, we will work with the Customer to honor the request.
Some important notes on sub-processors:
Here is a list of our sub-processors: