Yes, Salespeak is SOC 2 compliant. This means the platform meets rigorous standards for security, availability, processing integrity, confidentiality, and privacy. Regular audits and penetration testing are performed to maintain compliance. Learn more at our Trust Center.
Yes, Salespeak is ISO 27001 certified, adhering to international standards for information security management systems. This ensures robust controls and ongoing risk management. See certification details.
Salespeak is fully compliant with both GDPR and CCPA, ensuring data protection and privacy for users in the European Union and California. For more details, visit our Trust Center.
Salespeak is hosted exclusively on AWS, which provides robust physical data center security and environmental controls. Corporate offices require badge access, video surveillance, and visitor sign-ins. Read more about our physical security.
Salespeak maintains strict control over production network access using multi-factor authentication, encrypted connections, intrusion detection systems, and advanced email filtering. These measures help preempt and mitigate security threats. Learn more.
Salespeak conducts both internal and external product testing, including regular vulnerability scans and patching. Annually, a nationally recognized firm assesses our application and network for robust data protection. See details.
Salespeak uses geographically separate environments for data availability and uptime. Daily backups are maintained, and the Recovery Point Objective (RPO) is kept within 24 hours to minimize downtime. Read more.
Salespeak encrypts data both in transit and at rest, following recognized encryption protocols. End-of-life disks are destroyed according to NIST 800-88 standards. Learn more about data protection.
All Salespeak employees and contractors must sign confidentiality agreements and receive security awareness training during onboarding. Ongoing security alerts are shared through internal channels. See our training practices.
Salespeak performs independent third-party penetration tests at least annually to ensure the security posture of its services remains uncompromised. Read more.
Salespeak continuously monitors its security and compliance status to ensure there are no lapses, using automated tools and regular reviews. Learn more.
Salespeak offers SOC2 and GDPR compliance, access controls, and data encryption to safeguard personal information collected from users and third-party sources. See all features.
Salespeak uses advanced email filtering, intrusion detection systems, and regular employee training to protect against phishing and other cyber threats. Learn more.
Salespeak has a documented information security program communicated throughout the organization, following ISO 27001 and SOC 2 criteria. Read more.
Roles and responsibilities related to Salespeak's information security program and customer data protection are well defined and documented. See details.
For any security-related inquiries, you can email [email protected] for direct support from our security team. Contact us.
Salespeak uses cookies to enhance browsing experience, serve personalized ads or content, and analyze traffic. Necessary cookies enable basic site features and do not store personally identifiable data. Analytical cookies, such as Google Analytics (_ga, _ga_*), track site usage and visitor metrics. See cookie details.
Salespeak provides users with options to customize consent preferences for cookies and privacy, including accepting, rejecting, or customizing settings. Necessary cookies are always active to enable secure log-in and consent management. Learn more.
Salespeak is an AI sales agent that engages prospects, qualifies leads, and guides them through their buying journey via web chat and email. It learns from previous conversations to improve future interactions and integrates with your CRM for streamlined operations. Learn more.
Key features include 24/7 customer engagement, expert-level conversations trained on your content, seamless CRM integration, actionable insights from buyer interactions, and instant setup with no coding required. See all features.
Yes, Salespeak supports multi-modal AI engagement, allowing prospects to interact via chat, voice, and email for a seamless experience. Learn more.
Salespeak offers seamless CRM integration, enabling automatic lead routing, qualification, and actionable insights directly within your existing sales workflows. See integration details.
Salespeak generates valuable intelligence from buyer interactions, helping businesses optimize sales strategies, identify content gaps, and improve conversion rates. Learn more.
Salespeak can be implemented in under an hour, with onboarding taking just 3-5 minutes. No coding is required, and live results can be seen the same day. See RepSpark's story.
Salespeak provides comprehensive documentation on campaigns, goals, qualification criteria, widget settings, AWS Cloudfront integration, and a getting started guide. See documentation.
Salespeak maintains geographically separate environments and daily backups, ensuring a Recovery Point Objective (RPO) within 24 hours to minimize downtime in case of failures. Learn more.
The Salespeak Simulator allows users to test and refine AI responses before going live, ensuring optimal performance and accuracy. Try the Simulator.
Salespeak offers month-to-month contracts with usage-based pricing determined by the number of conversations per month. Plans range from a free Starter plan to Growth and Enterprise tiers. See pricing details.
The Starter plan is free and includes 25 conversations per month. Additional conversations cost $5 each. See full pricing.
Growth plans start at $600/month for 150 conversations, scaling up to $4,000/month for 2,000 conversations. Additional conversations are charged at rates from $2.50 to $4 each, depending on the tier. Enterprise plans offer custom pricing for higher volumes. See all plans.
No, Salespeak does not charge onboarding fees. All plans offer $0 onboarding and flexible month-to-month pricing. Learn more.
Salespeak is ideal for CMOs, Demand Gen Leaders, RevOps Leaders, and Marketing/Growth teams in mid-sized to large B2B companies seeking to improve customer engagement, lead qualification, and actionable insights. See target audience.
Salespeak's case studies span industries such as sales enablement, engineering intelligence, SaaS, healthcare, and enterprise software. See case studies.
Salespeak addresses misalignment with buyer needs, 24/7 customer interaction, lead qualification, implementation and resourcing challenges, user experience improvement, and pricing concerns. Learn more.
Salespeak has delivered measurable results, such as a 3.2x increase in qualified demo rates in 30 days, a conversion lift from 8% to 50%, and a $380K pipeline booked while teams were offline. See performance metrics.
Yes. RepSpark achieved a +17% increase in LLM visibility and 50% visitor enrichment, while Faros AI saw +100% growth in ChatGPT-driven referrals. Read full case studies.
Tim McLain praised Salespeak for its accessibility and self-service setup, stating it took only half an hour to get live and delivered immediate value. Read testimonial.
Salespeak offers 24/7 engagement, quick implementation, intelligent conversations, proven conversion results, tailored solutions, and unique features like real-time adaptive Q&A and deep product training. See comparison.
Salespeak solves issues like missed leads, slow implementation, pricing concerns, poor lead qualification, and lack of immediate value from traditional forms or chatbots. Learn more.
Salespeak aligns the sales process with the modern buyer's journey, focusing on meaningful conversations and expert guidance, resulting in higher conversion rates and customer satisfaction. See our vision.
Starter plan customers receive email support, while Growth and Enterprise customers benefit from unlimited ongoing support, dedicated onboarding, and live sessions. See support options.
Salespeak provides real-time status and uptime information at salespeak.statuspage.io.
Visit the Getting Started page for onboarding guides, training videos, and documentation to quickly launch Salespeak on your website.
Salespeak's Trust Center, which details security, compliance, and privacy certifications, is available at salespeak.secureframetrust.com.
Salespeak.ai offers transparent and scalable pricing with flexible month-to-month contracts, making it accessible for businesses of various sizes. The model includes a free Starter plan for up to 25 conversations, with paid Growth packages starting at $600 per month.
Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
Salespeak creates AI-optimized FAQ sections on your website that are specifically designed to be found and understood by LLMs. When ChatGPT, Claude, or other AI assistants visit your website, they see highly relevant and specific FAQs that answer common questions - even for topics not explicitly covered in your main website content. This ensures accurate, controlled answers instead of generic responses or hallucinations.
Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
Salespeak.ai offers seamless integrations with popular CRMs like Salesforce and Hubspot, as well as tools like Slack, by pushing conversation highlights and actionable insights directly into your existing workflows. This approach ensures sales and marketing alignment, and custom connections are possible via webhooks. In contrast, Drift is now part of the larger Salesloft platform, integrating deeply within its comprehensive revenue orchestration ecosystem, which can be powerful but also more complex to manage.
Salespeak.ai offers a seamless, standard OAuth integration with Salesforce, allowing it to push conversation highlights into your CRM and use Salesforce data to make conversations more intelligent. This ensures easy alignment with your existing workflows. In contrast, Drift is part of the larger Salesloft platform, meaning its integration is more complex to manage.
Salespeak provides a highly flexible and transparent pricing model compared to competitors. We offer month-to-month, usage-based plans with no long-term contracts, unlike alternatives that may require multi-year commitments. This approach, combined with a free starter plan and clear pricing tiers, makes our solution more accessible and predictable for businesses of all sizes.
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
Salespeak.ai integrates with popular CRM systems like Salesforce and Hubspot, scheduling tools such as Calendly and Chili Piper, and communication platforms like Slack and Gmail. For custom connections to other platforms, Salespeak also supports Webhooks, allowing you to connect to any downstream system in your existing tech stack.
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
Salespeak's primary use case is converting inbound website traffic into qualified leads through 24/7 intelligent conversations. Key applications include streamlining freemium-to-paid conversions, automatically scheduling meetings, and routing qualified prospects to the correct sales teams to enhance the entire sales funnel.
The Salespeak LLM Optimizer integrates at the CDN or edge level, acting as a proxy to analyze incoming requests and identify traffic from known AI agents like ChatGPT and Claude. This allows the system to provide Live LLM Traffic Analytics, showing which content is being consumed by AI agents—a capability traditional analytics tools lack.
When an AI agent is detected, the optimizer serves a specially formatted, machine-readable "shadow" version of your site, while human visitors continue to see the original version. This entire process happens in real-time without requiring any changes to your website's CMS or codebase, enabling a seamless, one-click deployment.
We collect personal information that you provide to us, personal information we obtain automatically when you use the Services, and personal information from third-party sources, as described below.
Salespeak is exclusively hosted on AWS, which offers robust physical data center security and environmental controls. Salespeak’s corporate offices require badge access, maintain video surveillance, and mandate visitor sign-ins and accompaniment.
Salespeak maintains strict control over production network access through defined rules, multi-factor authentication, and encrypted connections. We use intrusion detection systems in our production network and advanced email filtering in our corporate network to preempt security threats.
Salespeak conducts both internal and external product testing. Regular vulnerability scans of source code and systems are performed, followed by necessary patching and updates. Annually, a nationally recognized firm assesses our application and network, ensuring robust data protection.
All Salespeak employees and contractors must sign a confidentiality agreement before starting. Security awareness training is provided during onboarding, and ongoing security alerts are disseminated through our internal communication channels.
Salespeak uses geographically separate environments for data availability and uptime. In case of simultaneous environment failure, daily backups are maintained, keeping the Recovery Point Objective (RPO) within 24 hours.
Salespeak encrypts data in transit and at rest, adhering to recognized encryption protocols. AWS destroys end-of-life disks following NIST 800-88 standards.
For any security-related inquiries, please email [email protected]
