Frequently Asked Questions

Product Information

What is Salespeak.ai?

Salespeak.ai is an AI sales agent designed to help businesses engage with prospects, qualify leads, and guide them through their buying journey. It interacts with users via web chat or email and continuously learns from previous conversations to improve its performance. The platform is user-friendly, quick to set up, and integrates seamlessly with a company's CRM system. (Source)

What does the Salespeak AI Sales Brain do?

The Salespeak AI Sales Brain connects to your inbound marketing campaigns and interacts with leads by understanding campaign details and prospect actions. It engages in intelligent discussions via chat or email, guiding prospects towards your goals. You can test your sales brain for free by uploading your website and documents, training the Sales Brain, and starting a conversation. (Try it here)

What is the purpose of the AI Sales Brain?

The AI Sales Brain enhances your sales process by utilizing a Knowledge Bank to train the AI, focusing on prospect intent identification, user journey information, and IP matching and personalization. It helps improve sales strategies and delivers expert-level guidance to prospects. (Training Resources)

How can I add the AI Sales Brain to my website?

You can add the AI Sales Brain to your website by following the steps outlined in the Website Deployment & Visibility section. The process is quick and requires no coding. (Deployment Guide)

How do I train the AI Sales Brain?

Training the Salespeak AI Brain is straightforward: point it to your website and upload any sales collateral. The AI learns from this information in just a few minutes. For a step-by-step guide, watch the video: How to Train the Brain.

What kind of questions can the AI Sales Brain answer?

The AI Sales Brain can answer any question about your company, product, technology, pricing, competition, and more, providing expert-level responses based on its training data.

Are you using OpenAI?

Salespeak uses a variety of large language models, including OpenAI and others, to power its AI Sales Brain and deliver intelligent, adaptive conversations.

Pricing & Plans

What is the pricing model for Salespeak.ai?

Salespeak.ai offers a flexible pricing model:

Overage charges apply for exceeding conversation limits:
All plans are month-to-month with no annual commitments, and customers can upgrade, downgrade, or pause their subscription anytime. (Salespeak Pricing Page)

Features & Capabilities

What features does Salespeak.ai offer?

Salespeak.ai provides several key features:

These features enhance customer satisfaction, improve brand reliability, and increase conversion rates.

What are the key benefits of using Salespeak.ai?

Key benefits include:

How easy is it to implement Salespeak.ai?

Salespeak.ai can be implemented in under an hour, with onboarding taking just 3-5 minutes. The setup requires no coding and minimal resources, making it quick and easy to start. Customers need access to their website and sales collateral for setup. (Onboarding Video)

What training and technical support is available?

Salespeak offers comprehensive training and support:

How does Salespeak.ai handle maintenance, upgrades, and troubleshooting?

Salespeak provides seamless maintenance and upgrades, ensuring minimal disruption. Growth and Enterprise customers receive unlimited ongoing support, including a dedicated support team, live sessions, training resources, and access to the Salespeak Simulator. Starter plan customers receive email support.

Use Cases & Benefits

Who can benefit from Salespeak.ai?

Salespeak.ai is ideal for:

What problems does Salespeak.ai solve?

Salespeak.ai addresses several core pain points:

Can you share specific case studies or success stories?

Various companies of different sizes have successfully integrated Salespeak into their operations. Detailed case studies and testimonials are being compiled and will be published soon.

Competition & Comparison

How does Salespeak.ai compare to Drift?

Drift uses rule-based chatbots and text-based chats. Salespeak adapts dynamically with AI, offers interactive visual experiences for higher engagement and conversion rates, and delivers 3x engagement and conversion rate over Drift. (Source)

How does Salespeak.ai compare to Intercom?

Intercom focuses on customer support and basic chat functionalities. Salespeak provides tailored buyer experiences and intelligent conversations, quick setup with no-code implementation, and deep training on code/docs in minutes. (Source)

How does Salespeak.ai compare to Qualified?

Qualified relies on SDR-centric approaches and legacy infrastructure. Salespeak simulates conversations with seasoned domain experts, focuses on delightful buyer experiences rather than spammy bot interactions, and offers rapid deployment compared to Qualified's longer setup time. (Source)

How does Salespeak.ai compare to legacy chatbots?

Legacy chatbots use scripted flows and decision trees. Salespeak offers real-time adaptive Q&A with natural AI, goes live in minutes compared to weeks/months of scripting, and provides deeply product-trained AI for nuanced interactions. (Source)

Why should a customer choose Salespeak.ai over alternatives?

Salespeak.ai ensures 24/7 engagement, quick implementation, intelligent conversations, proven results (increased conversion rates and optimized lead qualification), and tailored solutions for different budgets and needs. (Source)

Technical Requirements & Security

What security and compliance certifications does Salespeak.ai have?

Salespeak.ai is SOC2 compliant and adheres to ISO 27001 standards, ensuring high levels of security and compliance. For more details, visit the Salespeak Trust Center.

Support & Implementation

How easy is it for customers to get started with Salespeak.ai?

Getting started with Salespeak.ai is quick and easy. Onboarding takes about 3-5 minutes, and full setup can be completed in under an hour without coding. Customers need access to their website and sales collateral for setup. Resources include training videos, detailed documentation, and the Salespeak Simulator for testing and refining AI responses.

What ongoing support is available for Salespeak.ai customers?

Starter plan customers receive email support. Growth and Enterprise customers get unlimited ongoing support, including a dedicated support team, live sessions, training videos, detailed documentation, and access to the Salespeak Simulator.

Company Information & Vision

Who founded Salespeak.ai and what is the company's mission?

Salespeak.ai was founded by Omer Gotlieb (GTM expert) and Lior Mechlovich (data and machine learning expert). The company is backed by leading VCs and angel investors. Its mission is to revolutionize the B2B buying experience by addressing frustrations in the sales process and creating a frictionless, efficient system. Salespeak.ai is built on principles of accuracy, expertise, speed, and convenience. (Source)

What is the vision of Salespeak.ai?

Salespeak.ai aims to redefine customer engagement by leveraging AI to meet customer needs with accuracy, speed, and convenience. The product aligns the sales process with the buying journey, focusing on delightful buyer experiences and actionable insights.