Frequently Asked Questions

Pricing & Plans

What does the Salespeak.ai Starter plan cost and what is included?

The Starter plan is free and includes 25 conversations per month. It comes with basic CRM integration, prospect intent identification, specialized sales knowledge training, multi-modal conversations, and trusted privacy and support. Additional conversations are $5 each. See full details.

What are the Growth plan options and their pricing?

Growth plans are paid and offer different conversation limits:
- 150 conversations: $600/month (additional conversations $4 each)
- 1,000 conversations: $2,500/month (additional conversations $3 each)
- 2,000 conversations: $4,000/month (additional conversations $2.50 each)
Growth plans include premium features such as advanced CRM integration, AI-powered insights, multi-product support (1,000+ conversations), custom notifications, dynamic pages, advanced insights, and white-label options. See full details.

How does the Enterprise plan work?

The Enterprise plan is tailored for large-scale needs with custom pricing and features. It supports 2,000+ conversations per month and includes all premium features. Additional conversations are available at custom rates. Contact Salespeak for a personalized quote. See full details.

Are there any annual commitments or contracts?

No, all Salespeak.ai plans are month-to-month with no annual commitments. You can upgrade, downgrade, pause, or cancel your subscription at any time.

Is there a free trial available?

Yes! Salespeak offers a 2-week free trial after you go live, regardless of the plan or conversation volume.

What happens if I exceed my monthly conversation limit?

You can choose to either stop new conversations for the month or continue at the overage rate. Overage charges are added to your next monthly invoice. There is no cap on overage charges.

How do I track my usage and receive alerts?

You can monitor your conversation usage in real-time via your dashboard. Automatic alerts are sent via email and Slack at 80% and 100% of your monthly conversation limit.

Do I pay for junk or malicious sessions?

No, Salespeak filters out junk or malicious sessions so you only pay for legitimate interactions.

Can I upgrade, downgrade, or pause my plan?

Yes, you can change your plan or pause your subscription at any time to match your needs. There are no penalties or long-term commitments.

Where can I find more information about Salespeak.ai pricing?

Visit the Salespeak Pricing Page for the most up-to-date details.

Features & Capabilities

What features does Salespeak.ai offer?

Salespeak.ai provides an AI sales agent that engages prospects, qualifies leads, and guides them through the buying journey via web chat or email. Key features include:
- 24/7 customer interaction
- Fully-trained expert-level guidance
- Intelligent, multi-modal conversations
- Lead qualification
- Sales routing
- Advanced CRM integration
- AI-powered insights
- Dynamic pages and white-label options (Growth/Enterprise plans)

How easy is it to implement Salespeak.ai?

Salespeak can be implemented in under an hour, with onboarding taking just 3-5 minutes. No coding is required, and setup is designed to be user-friendly and fast.

What training and support resources are available?

Salespeak provides comprehensive training and support:
- Quick onboarding (3-5 minutes)
- Training videos and detailed documentation
- Salespeak Simulator for testing and refining AI responses
- Starter plan: Email support
- Growth & Enterprise: Unlimited ongoing support, dedicated onboarding team, live sessions, and best practices guidance

How does Salespeak.ai integrate with CRM systems?

Salespeak offers basic CRM integration in the Starter plan and advanced CRM integration (including Tier 1 CRM reading and ABM scenarios) in Growth and Enterprise plans. Integration is seamless and designed to optimize your sales workflow.

What premium features are available in Growth and Enterprise plans?

Premium features include multi-product support (1,000+ conversations), custom notifications, advanced CRM integration, dynamic pages, advanced insights, and white-label options (removing 'Powered by Salespeak').

How does Salespeak.ai handle maintenance, upgrades, and troubleshooting?

Maintenance and upgrades are handled seamlessly with minimal disruption. Growth and Enterprise customers receive unlimited ongoing support, while Starter customers have access to email support.

Use Cases & Benefits

Who can benefit from using Salespeak.ai?

Salespeak is ideal for marketing and growth teams, sales organizations seeking to optimize operations, and CFOs focused on efficient GTM strategies. It is especially suited for mid-to-large B2B enterprises, SaaS, AI, and technical product companies.

What problems does Salespeak.ai solve?

Salespeak addresses several key pain points:
- 24/7 customer interaction: Ensures no lead is missed
- Implementation and resourcing: Quick setup with minimal resources
- Pricing concerns: Flexible plans for different budgets
- Lead qualification: Captures relevant leads, optimizing sales efforts
- Better user experience: Provides intelligent conversations instead of forms or basic chatbots

What performance metrics does Salespeak.ai deliver?

Salespeak has demonstrated:
- 3.2x increase in qualified demo rates within 30 days
- 20% conversion lift post-Webflow sync
- Described by customers as "our best sales rep—on the homepage"
- Answers API rate-limit questions better than engineers
- Supports future-proofed inbound strategies as buyers move toward rep-free experiences

Are there any customer success stories or case studies?

Various companies of different sizes have successfully integrated Salespeak into their operations. Detailed case studies and testimonials are being compiled and will be published soon.

Competition & Comparison

How does Salespeak.ai compare to Drift?

Drift uses rule-based chatbots and text-based chats. Salespeak adapts dynamically with AI, offers interactive visual experiences, and has demonstrated 3x higher engagement and conversion rates compared to Drift.

How does Salespeak.ai compare to Intercom?

Intercom focuses on customer support and basic chat functionalities. Salespeak provides tailored buyer experiences, intelligent conversations, quick no-code setup, and deep training on code/docs in minutes.

How does Salespeak.ai compare to Qualified?

Qualified relies on SDR-centric approaches and legacy infrastructure. Salespeak simulates conversations with seasoned domain experts, focuses on delightful buyer experiences, and offers rapid deployment compared to Qualified's longer setup time.

How does Salespeak.ai differ from legacy chatbots?

Legacy chatbots use scripted flows and decision trees. Salespeak offers real-time adaptive Q&A with natural AI, is live in minutes (not weeks/months), and provides deeply product-trained AI for nuanced interactions.

Why should I choose Salespeak.ai over alternatives?

Salespeak ensures 24/7 engagement, quick implementation, intelligent conversations, proven conversion rate increases, and tailored solutions for different budgets and needs.

Technical Requirements & Security

What security and compliance certifications does Salespeak.ai have?

Salespeak is SOC2 compliant and adheres to ISO 27001 standards, ensuring high levels of security and compliance. For more details, visit the Salespeak Trust Center.

How does Salespeak.ai ensure data privacy?

Salespeak is built with trusted privacy and support features, and follows industry best practices for data integrity and confidentiality. See the Trust Center for more information.

Product Information & Company Background

What is Salespeak.ai and what does it do?

Salespeak.ai is an AI sales agent that engages with prospects, qualifies leads, and guides them through their buying journey via web chat or email. It continuously learns from previous conversations to improve performance and integrates seamlessly with CRM systems.

Who founded Salespeak.ai and what is the company's mission?

Salespeak.ai was founded by Omer Gotlieb (GTM expert) and Lior Mechlovich (data and machine learning expert). The company is backed by leading VCs and angel investors. Its mission is to revolutionize the B2B buying experience by creating frictionless, efficient sales processes and redefining customer engagement through AI-driven solutions.

What is the vision of Salespeak.ai?

Salespeak.ai aims to redefine customer engagement by leveraging AI to deliver accuracy, speed, and convenience. The vision is to align the sales process with the buying journey, creating delightful buyer experiences and actionable insights for businesses.

Getting Started & Onboarding

How long does it take to get started with Salespeak.ai?

Onboarding takes just 3-5 minutes, and full setup can be completed in under an hour without coding. Customers need access to their website and sales collateral for setup.

What resources are available to help me get started?

Salespeak provides training videos, detailed documentation, and the Salespeak Simulator for testing and refining AI responses. Growth and Enterprise customers also receive live sessions and a dedicated onboarding team.

Basic CRM Integration
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Advanced CRM Integration
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AI Powered Insights
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Prospect Intent Identification
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Specialized Sales Knowledge Training
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Email Follow Up
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Trusted Privacy and Support
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trusted by high growth b2b brands

Start training right away

Get up and running fast with simple tools to optimize your sales team
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Train
2-3 hours
Securely upload your training documents and data
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Configure
2-3 hours
Quickly optimize your campaigns and goals
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Test
1-2 days
Easily test inspiration questions and refine responses
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Launch & Iterate
7-14 days
Launch, share feedback and iterate with Salespeak

Your best sales expert, on your website, 24/7

Salespeak turns your site into a real-time expert - engaging every buyer with dynamic, helpful answers, helping them convert faster. No forms. No delays. Just results.
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See how your site performs with real-time, AI-powered conversations -
trained on your content, no code needed - Ready in minutes.

See it on your site
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FAQ

Free Trial

Do you offer a free trial?
Is the Starter plan really free?

Package Differences

What's the difference between Starter, Growth, and Enterprise plans?
What premium features are available in Growth plans?

Overage & Usage

What happens if I exceed my monthly conversation limit?
How much do additional conversations cost?
Is there a cap on overage charges?
How do I track my usage?

Billing & Commitments

Are there any annual commitments?
Can I pause my subscription?
When am I billed for overage charges?

Alerts & Notifications

How will I know when I'm approaching my limit?

Support & Onboarding

What support do I get with each plan?
How long does onboarding take?

Planning Your Usage

What is a “conversation”? What’s included?
How many conversations should I expect?
What if I'm not sure which package to choose?
Can I upgrade or downgrade my plan?
Still have questions? Contact our team for personalized assistance
in choosing the right plan for your business.